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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3378 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 3,378 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    No problems so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation n works as good as your internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and he knew what he was doing. I would recommend geek squad.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the battery went dead in 2 days not too sure if this is what we wanted the geek squad only put one screw in it so it was almost falling off

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Camera system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with the Geek squad was great. The representative was very helpful and and knew exactly what he was doing in setting up the system correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installer was very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick installation and answered all questions satisfied .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer service ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys that installed my Ring set up were remarkable. So nice, thoughtful, competent and and took the time to make sure everything worked the way I wanted before they left. Really excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently had Geek Squad to come out and Install 4 security cameras around the perimeter of our house. We could not be more pleased. We were totally impressed with the technician that came out. He was very knowledgeable about the product and made us feel totally comfortable with once the Install was complete. So glad we used Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    SUPER SYSTEM FOR THE PRICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SYSTEM IS SO EASY TO USE. CAN CHECK EVERYTHING WHENEVER.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The squad was very knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some problems with the security camera's at first, but now they are working just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good help from Cody of the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad person Cody did an excellent job of explaining why a Furbo could not work where we live. Wish we had known that before we purchased it. He explained why no other devices for security would work because of where we live.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    "Blink" Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My "Blink" cameras were installed by "Geek Squad" He was professional, but did not do a good job of explaining how they work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed our Arlo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person fixed our cameras immediately. They had become disconnected from our phones. He also corrected a couple other things on our cameras that weren’t operating correctly. He definitely knew what he was doing and did it quickly. Plus he showed us how to use correctly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo is a good wireless camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wireless cameras do great in the daytime. At night you will need some type light to make out what is causing the motion. The cameras do pickup every movement...bugs, birds, etc. Enjoy the app on my phone. Good camera for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job done by Carlos and his co-worker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carlos and his co-worker did an excellent job of solving my problem. They listened to what I needed and promptly fixed the issue. Congenial, friendly, professional, and quick. Also, on time! Good job guys!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Blink review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install went very well .. Camara resolution is good I am using an Echo show to monitor . Problem I am having is Camera’s keep going off line. This continues to happen even after calling blink tech support and installing fresh batts . After ownong about a month I Would not recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    set up was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tech came and set p cameras and showed how to use them

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tech arrived early and was done in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This installation was mint

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Then I bought 6 more cameras. The new geek swapped out the two that were installed previously. And now all the Arlo cameras and solar panels work once in a while. Wish the original geek who was paid for this installation did all the rest of my $3,000.00 Arlo camera security system installations

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    On point and very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad personell was very excellent and helpful, He made sure everything was working and ready, I recommend him to anyone that’s in need, thank you so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outside camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and installed my outdoor camera system without no problems. They asked for my input and kept my informed throughout the whole process.

    I would recommend this to a friend