Customer Ratings & Reviews

The technician was very helpful in working out some issues with our ring system. As for my Fire Stick issue, I ordered a new one and it wasn’t here when my tech arrived

It is nice to have peace of mind to check on the dogs and family members when I am away from the house.

Very nice guy who had never hooked up an Arlo. Between us we figured it out and I would not have without him. Expected someone who had been trained on the Arlo. Therefore no teaching was available for me.

The agent connected my security system and Ring cameras. Although, they left the outside wire hanging.

The tech was great and efficient. Aeemed to know right where everything needed to go

Great job installing an outside wireless Ring security camera

The original appointment was to be from 1:00 to 5:00 on a Wednesday. The tech showed up at 10:00 without calling me and the Administrator told him that paperwork was not ready and he needed to leave. I was in the process of doing the paperwork prior to 1:00. The install location was in my daughter's room in a nursing home. As such I had to jiggle things to rebook the appt. for Friday of that week, one day before I returned to Milwaukee. I already had the camera installed and working. What I wanted from the tech was guidance on only using the settings I needed. He did that.

The geek squad did a great job putting up my cameras around my home for me. Not all in the exact places that I asked but still have them all mounted

Tech was friendly , patient , quick & knowledgeable

Great price and hopefully quality. Its a I don’t think the system can upgrade to more than 8 cameras but if 8 is what you need then this is a good system connected with wires.

I have known the Geek squad to be professional and reliable. Making my purchases at Best Buy is a choice i make because of the quality and services.

Very nice and knowledgeable person. Spent time explaining the units to us. Would call him back every time. His name is Dave. Highly recommend him!!

The Agent never confirmed batteries were charged before installing on April 28, 2023. Lost connection 10 days later. I removed the camera, charged the battery, then replaced the camera, but the connection didn't resume, because the Agent never completed linking them to the base station.

The Geek Squad did a great job of installing our exterior security camera. Complete with a solar-powered battery grid.

The techs were professional and very helpful. Wish they had better explained how the Blink App works.

Doesnt say theres an annual fee to see video gʻvghhhbjjjh b j

Geek squad service is amazing they came over and set up my items quick they were very respectful and kind i will most definitely use them again.

The installer did an excellent installation service and also configured the system with cell phones.

Works good for a door but doesn’t pick up until you are close. Wish it would pick up further away

I had two wireless cameras installed and so far so good, I do have issues when it rains, trying to see the camera.