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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3378 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 3,378 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed security camera system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents set up the system, mounted the camers and showed me how to use it. Went fast and easy and works well. Very satisfied with the service and product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installers were very nice, polite, knowledgeable, and professional. Excellent communication! We highly recommend these installers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service, I’m so pleased with the geek squad team my purchase exceeded my expectations. I will recommend this to my friends and family. Thanks again!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fix my problem!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trei my installer came out several times to take care of my issue thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install blink camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, knew exactly what they were doing..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and made sure that I understood how to use the camera on the application. They made sure that I approved the location of the camera and what areas it covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and made sure that I understood how to use the camera on the application. They made sure that I approved the location of the camera and what areas it covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing Ring Spotlight Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job installing cameras and ensuring everything was working before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received my Nautilus Elliptical quick! Carlos delivered the elliptical and had the equipment set up in no time. Super impressed with the level of service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are professionals

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad changed out 2 tvs. Added Ring Alarm and 6 Motions. Added Ring doorbell. Done quickly, cleanly and help set up all apps onto my phone. They made sure I understood how to use the apps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very informative and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to install them myself so I asked Best Buy to install them. The gentleman was fast, friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cam install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did everything on time & gave great advice. Very informative & respectful geek squad representation. Thanks guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is good. The Geek Squad a knowledgeable on the products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 camera's having a problem on 1st install, they were finally..changed. I no longer have a clitch with the new ones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but winter created care!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Winter cloudiness doesn't supply enough charging. Geek Squd outstanding!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Elijah did a wonderful job installing camera, thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was free professional and on point when he got finished with the job I did not have any questions because he explained everything while he was doing his

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician installed ring cameras and set up on my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did an excellent job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek agent Khailani had kept my wi-fi up and running and was diligent in offering his advice all throughout the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is always helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always satisfied with the Geek Squad Service!! They are professional, respectful of your merchandise, and considerate of your needs

    I would recommend this to a friend