Customer Ratings & Reviews

got a window from 7 am till 1pm got a text at 10 am that they will come from 10 am till one 12:30 pm i call customer service to see whats going on hour on the phone finally get a rep mind u its 1:30 pm after several attempts they finally got in contact with install guy was told he can still make the appointment this was 2pm by now then they made me contact the install guy he told me i can be there within the hour install guy showed up around 3 pm after my contact install guy said i dont know why they schedule people those time windows since they are not accurate install guy was nice install was pretty quick but lack of product demo .also got a case number after several attempts ive tried to contact customer service two hour waits then finally get called back to get hung up on i basically gave up on trying to resolve the issue i usuallly spent over 5k at best buy and this is unacceptable.

The technician connected Blink camera to hotspa.,

The service provided was quick and efficient. I'm very happy there is a service like this available.

The agents installed my cameras quickly, but they didn't clean up after they were finished.

I highly recommend the Geek Squad. The technician showed up on time and was very professional. Completed the task quickly and completely.

They r a great bunch of people that show that they care

Carlos Padilla was on-time, professional, friendly, and made sure everything worked before leaving. We would wel owe him back.

Install was great, Brian was very professional, polite and a lot quicker and easier than I could of done. I’ve had no problems with my Arlo WiFi Security Camara’s

There is a great comfort in being able to see what is going on instead of wondering. Having Geek Squad makes it possible with all they do. They can do what I can't. Thank you to them.

Very good. Nice person. Awesome work.i would tell my friends about them

Techs did a great job! Explained how to use the system - very thorough. The only snafu was trying to get an appointment- said I was out of area-then why sell the installation? Took a long time to get appointment.

Excellent service !! ……..,,,,,,,,,,,,,,,….,,,………….

Happy with this system. I actually have two and am enjiying both.

Very professional and great job. Very efficent and tech was knowledgeable as well.

The agent installed my Google Nest Camera, connected the camera to wifi and setup Nest home.

They work real good i will recommend it to anyone i like my phone charge fast no patience .

Good installer , im going have them come back out ro install more camera

The agent was able to re-connect both of my doorbell ring cameras

The geek text mounted my doorbell and my camera from link and did a wonderful job and programmed it

The service technician was prompt, polite and quiet good. Got my security system connected to the internet. Got my fourth camera working, which lasted about 24 hours. Said the Geek squad would be contacting me to get a wi-fi extender for my fifth camera, never heard from anyone again. Had to buy another service contract to get someone out to look into my problems