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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3363 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 3,363 reviews
  • Rated 4 out of 5 stars

    Okay I guess

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was okay but they had to come out multiple times because it was installed incorrectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agent was able to solve my complex problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to help me resolve a very complex problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris came out and installed my cameras for me since I cannot move get on a ladder. The young man was very polite next time if i need something installed I wipll ask for him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Blink Camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys that installed my Blink camera were wonderful. I recommend the Geek Squad for installs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Nest cameras and doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience from beginning to end. Would use again and recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simplisafe install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were super professional and cleaned up any mess from the install. I will use them in the future for other install needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service very professional helped answer any questions we had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vey fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did an excellent job. I love my home security system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Computer Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with efficient and professional computer setup

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Super sloth slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was suppose to be an 8 camera install outside . As a total tech member I was suppose to be covered , but the third party company charged me extra for them having to get a taller ladder out. They had a 6 ft ladder and don’t go on the last two steps for safety. After dealing with that it took from about 10:00 am -5:30 pm to install only 4 cameras instead of the 8 needed. Best Buy needs to be better about who they use and whether they have the skills and staff needed to perform the jobs so not to waste customers time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Spotlight cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and knowledgeable technician also setup my smartphone to operate cameras

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed outside security cameras.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians showed up on time, were knowledgeable and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents promptly installed the television. They were knowledgeable and answered my questions about the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my alarm system-they were professional, on time and very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS Favorite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always recommend Geek Squad as valuable investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dustin May did a great job, figured out the best place to put the solar panels.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great product!!

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works flawlessly. Well worth the time and effort and money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job with the installation of the TV, from start to finish took them less than twenty minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say enough about the wonderful service we received from the Geek Squad. Efficient, friendly and installed quickly. Would not hesitate to use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ring camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He called to let me to inform that he was on the way. very profession

    I would recommend this to a friend