Customer Ratings & Reviews

I have been satisfied with service. On time good job

The installer failed to communicate to me that he was running a wire which i provided from the modem to a internet outlet in the room which resulted in a tripping hazard and unacceptable. This was not realized until the installer had left. Instead providing a demo of the system the installer asked me What do you want to know about the system???

The agent mounted my outside camera and tested every angle to make sure it covered the proper area. And yes, it covered the area.

It was very excellent installation service! Thank you!

Your men who came to my home to install my already bought blink were less than stellar. The first time they came they didn't bother to see if the cameras were working properly. They then came back and got two of the three working properly but the third they said they would come back the next day with a lithium battery, apparently completely ignoring that my husband had a lithium battery. They did not return the next day and we eventually placed the battery that we had in properly and friend helped us place it on the garage. But I payed to have your team complete this project and they did not. Do I get some refund for doing some of the work ourselves? We are elderly and it was not possible for us to teeter on ladders , etc. to do the work, hence the $179 I believe that we paid for such a job to be done.

The guys were professional, efficient and quick. And knowledgeable when answering questions regarding the product I had installed.

The agent was very professional and knowledgeable on the given task.

Geek Squad helps this senior lady pick out proper headphones for me because of loss of hearing.

Jason from other company installed camera in no time. He was knowledgeable, attentive and informative. Very courteous and cooperative gentleman

Excellent work!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Great customer service with friendly approach. On time with instructions.

Geek Squad guys were great - we signed up with them for a year and look forward to them fixing everything in our lives....

This is the rating I would have given if I had to use it

Very simple installation, but very difficult to get a timely appointment.

The installers did a wonderful job and were so kind.

GEEK squad helped me to install my Arlo Pro 2 cameras at home, they helped me to set them up and connected to the internet. Highly recommended.

Agent was extremely helpful during this installation. I love my Geek Squad.

Took the time to show me how to change batteries, set for people motion, and different placement of camera than we thought.

They installed my cameras and set up the registration all I had to do was show them where to place them and they did a great job

The technician went above and beyond on the service