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Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3363 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 3,363 reviews
  • Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been satisfied with service. On time good job

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad installed Three cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer failed to communicate to me that he was running a wire which i provided from the modem to a internet outlet in the room which resulted in a tripping hazard and unacceptable. This was not realized until the installer had left. Instead providing a demo of the system the installer asked me What do you want to know about the system???

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agent was polite and very efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my outside camera and tested every angle to make sure it covered the proper area. And yes, it covered the area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very excellent installation service! Thank you!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poorly done Geek Squad Blink Placement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your men who came to my home to install my already bought blink were less than stellar. The first time they came they didn't bother to see if the cameras were working properly. They then came back and got two of the three working properly but the third they said they would come back the next day with a lithium battery, apparently completely ignoring that my husband had a lithium battery. They did not return the next day and we eventually placed the battery that we had in properly and friend helped us place it on the garage. But I payed to have your team complete this project and they did not. Do I get some refund for doing some of the work ourselves? We are elderly and it was not possible for us to teeter on ladders , etc. to do the work, hence the $179 I believe that we paid for such a job to be done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were professional, efficient and quick. And knowledgeable when answering questions regarding the product I had installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and knowledgeable on the given task.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad takes TECH SAVVY to seniors.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad helps this senior lady pick out proper headphones for me because of loss of hearing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my camera in no time

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason from other company installed camera in no time. He was knowledgeable, attentive and informative. Very courteous and cooperative gentleman

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service with friendly approach. On time with instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our Blink cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guys were great - we signed up with them for a year and look forward to them fixing everything in our lives....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the rating I would have given if I had to use it

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple installation, but very difficult to get a timely appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a wonderful job and were so kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK squad helped me to install my Arlo Pro 2 cameras at home, they helped me to set them up and connected to the internet. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and courtious serivce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was extremely helpful during this installation. I love my Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took the time to show me how to change batteries, set for people motion, and different placement of camera than we thought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my camera’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my cameras and set up the registration all I had to do was show them where to place them and they did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wifi cameras installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician went above and beyond on the service

    I would recommend this to a friend