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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3378 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 3,378 reviews
  • Rated 5 out of 5 stars

    Worth the wait

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were professional and quick. Made sure everything was good to go before they left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted tv

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv but not wirelessly since my walls wouldn’t support it. They tried they’re best but was fortunate to get it mounted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Four chairs purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always….. the sales process was great and the delivery guys were phenomenal!! Thanks again!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nest Camera's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a three camera package. I was led to believe that I could use inside cameras to monitor the outside. The view is OK during the day but not good in the dark. There is a reflective glare in the window that overpowers the camera. Not good. I am not getting the result I wanted. So far I think this was money wasted, I hope i'm wrong.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor installation services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly but not professional did the bare minimum to install did not install cameras where they were instructed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Camera Installation (Up to 2)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dan from Geek Squad did a wonderful job and explaining me how everything works. Those guys a professionals installers and good people to talk with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - My Go To Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Always reliable. I have had a service plan for years and will continue. These technicians know their stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very excellent installation service! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been satisfied with service. On time good job

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Some difficulty with install of monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech had difficulty getting Blink monior to sync with wifi. He called someone for assistance. I got it to sync. Quality wasn't as I hoped. Spoke to manager & device uninstalled. These techs who unintalled, were knowledgeable.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Super sloth slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was suppose to be an 8 camera install outside . As a total tech member I was suppose to be covered , but the third party company charged me extra for them having to get a taller ladder out. They had a 6 ft ladder and don’t go on the last two steps for safety. After dealing with that it took from about 10:00 am -5:30 pm to install only 4 cameras instead of the 8 needed. Best Buy needs to be better about who they use and whether they have the skills and staff needed to perform the jobs so not to waste customers time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tech service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the rating I would have given if I had to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watcher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it it is doing just what I wanted it to do, it covers the back door of my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brandon and Dereck are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the security all my cameras have given me. I even went back to Best Bucky and purchased 2 more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick arrival and activation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, friendly, knowledgeable. Had me up & running in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a wonderful job and were so kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad installed the cameras very quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad hook up my wireless camera. He was very friendly and answer my questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed several cameras around my house. The installer was very nice and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    techs installed two wireless cameras and helped us on how to use them

    I would recommend this to a friend