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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3365 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 3,365 reviews
  • Rated 5 out of 5 stars

    Installation perfect b

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great service at Best Buy. No problem with installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Co Jones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is very professional and do great work when their in your home

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Feel squad need training

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st appt scheduled a rep called me to reschedule due to rain. Understandable, he mentioned the can’t work under rain. They knew based on conversation and my sostén what my product was. They reschedule for the following weekend. Then the appt day came and cancelled saying that the geek squad can’t do Wired cameras. I was beyond upset because I wasted so much time and money. Missing work and couldnt take my son to basketball.. just to learn that the Job couldnt be perform. Your Staffing needs more training. Ask the proper questions before Wasting people time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pamlico

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, tech very knowledgeable, prompt on time, patient in explaining features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and very professional - will definitely use again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had five installed and bought three more to be installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agent help me find the perfect placement for m

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent help me find the perfect placement for my patio camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team mounted and hid all cables. Quick and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with our wireless camera install. It was done in a timely yet, proficient manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a good job setting up everything as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, the installation went great! Rep was courteous, friendly, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly & Informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tech was so friendly and full of great tips & information. Would request him again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came on time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was helpful. Was on time and installed cameras less then 20 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did an outstanding job - we feel with everything he did he went over and above what we asked. Great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were awesome, I highly recommend them. they were fast and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXELLENT good customer service !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for the having great quality products and the in-home experience was perfect from Geek Squad !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Installation and support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the camera on the wall and also helped me downloading and setting up the app on my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their technicians have gone above and beyond to assist me especially with the security of my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service..on-time..friendly.................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ordered a Kindle and pickup was seamless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for having my online order ready! I ordered and it was ready for pickup the next day.

    I would recommend this to a friend