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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3366 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 3,366 reviews
  • Rated 5 out of 5 stars

    Setup a breeze

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the greatest thing since sliced bread would highly recommend these guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service as always.. BB always has great service...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great man Alex P

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expert all around but never received my cooler and want a refund asap

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No installation service was carried out!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi, please I'd like to know why service was indicated as completed. No installation was carried out at my home. Hope I am not being charged?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outside ring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job they are always reliable respectful and very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Ring camera system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install technician and the online sales manager were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted more cameras and hooked to Wi-Fi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The young men were very knowledgeable & helpful.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not have asked for better service. Enjoyed working with the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my outdoor camera's flawlessly

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad put up camera's quickly and they still work perfectly to this day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product , was very happy with the item. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connect my devices A few year go and it was fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy installed my cameras and set up the system. He was very nice and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good, no complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the geek squad comes in handy...when in need they are there to fix the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were great and tech skills amazing in our video camera installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a smooth install ,really liked . Will surely recommend .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK SQUAD SERVICE MAN WAS EXCELLENT AND PROFESSIONAL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went great. Wifi was an issue for me but they guided me through the easiest solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was so knowledgeable and professional. I

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Flood lights not installed properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had Best Buy install Blink cameras and floodlights. The first night the floodlights did not come on. Called and they sent someone else out and all she had to do was take the tape off the batteries and tighten the back on so that it had a connection. It was not geek squad who installed them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received professional instillation and courteous service.

    I would recommend this to a friend