Customer Ratings & Reviews

Our Geek Squad rep was wonderful! He helped locate the best spots for our installation and took extra time to make sure everything was installed correctly and professionally. We appreciate his efforts!

The agents installed the cameras without charging the batteries. The weather was gloomy so it took a couple of weeks to have three of them going. The 4th one was installed such that it did not show my driveway completely and would not charge because the solar panel was always in the shade. BB sent another agent out to rectify the situation and we are very pleased. All agents were very courteous and friendly.

We had 6 cameras installed. The technician called and let us know his arrival time. He arrived on time was very polite and knew what he was doing. Explained everything we wanted to know. I been a member of the Geek squad for years now it is worth the price. We had one of scammer try to take over our computer with all the bells and sirens going off. I took it to the Geek squad they fixed the problem and showed us how to prevent it.

Shawn is a very professional technician. He is extremely friendly and knowledgeable Thanks again for installing my cameras.

only two cameras installed out of 4, since installer ran out of time to do the other two, and now weather issues are delaying the install of other two, since ice and snow are not ideal weather for outside installation

I love it. Quality of the picture. Is just unbelievable.

Our agent saved us hours buy using his expertise in installing house cameras for us, and getting our printer wifi reconnected to our phones and computer after a move.

Everything was installed and the gentlemen were very nice and knew exactly what we wanted and did it.

Very helpful & they answered all question. They set up the aps on phone. They took their time explaining how the system works.

The agent came and put up our ring camera and the weather wasn’t so good that day, but he did a great job anyway.

Everything was installed at best but two cameras were stolen they are to easy to tan on and off. I live in a nice neighborhood but the theft has tripled especially since the heat and caused us to get the cameras but I am switching to hardwire cameras and using these inside also the battery life is no good.

Service was good. I did feel that the installation fee should have been covered by the Best Buy warranty. This is what I've been told by your sales people and what has actually happened up until this time.

The technician installed my ring cameras and connected them to my existing security system inno more than 30 minutes. I probably could have done it myself but in the interest of saving time and outrunning glitches it was a smart move.

The agent was on time and so knowledgeable. He installed and connected the Night Owl cameras that we purchased with no problem. Answered all of our questions. Great job.

The Geek Squad team that supported our Ring installs were extremely knowledgeable about the Ring App as well as camera and solar panel placements. They worked together very well as a team and were very patient and open to our inputs. Very friendly and they took their time. Very clean look to the finished product because of their expertise and pride of workmanship.

Agents mounted system and verified operation and app connection on two cell phones

The Geek Squad came to help me to activate the (5) Ring Flood Camera my electrician had installed while my house was under construction. They were extremely knowledgeable and friendly. I was thankful to them because I was than able to secure my property and view as we finished the construction

Replaced all my outside camera's and Ring doorbell. Also replaced my Thermostat's.ON time , and well done.

Both of my installers were great very helpful explained everything they did was definitely satisfied

These guys installed three cameras quickly and corrected one when I said it wasn't level. Absolutely best choice because some inexperienced computer engineer wanted 3x as much.