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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3360 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 3,360 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Owl is awake

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked quickly and efficiently to install the camera. Were friendly and polite.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    The back door camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will pay my bill give me another camera to make sure I'm safe I can see real good off the camera help me very well see my mail and anybody else at my door keeping me safe in my family

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Setting up door bell camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin came out and connected our new door bell camera to my wife’s cell phone and showed her how to interact with people outside at the door. Easily done and very clear instructions. Already have Justin scheduled to install saddional outside security cameras and flood lights.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. Friendly and thry have great tools that they must.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent called and let me know when he was on the way. He also mounted my cameras in the area that was best for them and connected them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installing Ring cameras for elderly couple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from the geek squad. Would recommend going to best buy and using the geek squad f or installing any electronics you buy. We we so very thankful that we didn't have to climb any ladders. Thank you !!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Love the cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys knew what they were doing. Completed the job in a satisfactory time. Great teacher on how to use the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my 2 Ring Cameras.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Tech was knowledgeable, professional and courteous!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase! Reasonable price. The sales person was very informative and knowledgeable of the purchase I made. The installer was was very knowledgeable and helpful. He was prompt and installed the theee cameras in a very professional manner.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did not connect Ring tone to door chimes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Burt the tech did a great job installing the Ringtone door camera and 2 cameras. However, he but did not connect the door bell to the inside doorbell chime and said that Mark would have to do it. I had to call to Best Buy to make another appointment to complete the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall honest service. The guy who came out was extremely knowledgeable and honest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a great job and helped us get the app working. The job was done quickly and professionally. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Explained everything we had questions on. Made sure we knew how to use the product before he left.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    GEEK SQUAD efficient install of security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, easy install with instructions for use. Great item. Would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best Buy Geek Squad installing Wireless Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Best Buy Company with Geek Squad protection. I highly recommend this. They assist you on phone with PC issues, phone issues, camera issues. It is well worth the price for this protection. Because I had this service I was able to get cameras I purchased at Best buy installed properly with the Geek Squad for no additional fee.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were really nice and patient. While one guy installed my ring doorbell because i wanted it hardwired into my doorbell. The other guy helped me install the mobile app and get the cameras setup. It was quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed security cameras on my house. Was very professional and explained that the use of the equipment

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    google cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my camera's and showed me how to work them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    outside camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent who responded was top notch by far. He insisted on spending as much time as was needed until the unit was up and running and that I was satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad installed security cameras.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man that came out to install my cameras was very professional, intelligent and courteous. He answered all my questions and helped me get it set up on my phone. Well done!

    I would recommend this to a friend