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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3378 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 3,378 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Tech Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received notification of my installation window. I received a phone call of the arrival time. The Tech showed up on time and was very pleasant. He explained everything he was doing and asked what coverage I wanted. Then he advised me of the best locations so I could maximize my camera views.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two techs quickly got us up and running; they talked through the placement to be sure we were getting the best install although having the small camera over our front door didn't seem best, as we also had lights to install. Once we explained and they checked the range of view, we were all happy. THANKS, GUYS!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Tech installed Ring Outdoor camera, solar power for the same, and also a web internet signal booster to power the outside camera. He then installed the Ring App on several devices, explained everything to my wife and I and made sure everything properly. We also bought Total Tech Support Which we have already used the attendant discounts. We are very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David and Greg adjusted my camera to maximize the solar panel charging. They made sure it was in the right place. They provided excellent service and explained everything to me by utilzing my phone. They assured me that I could reach out to them if I had any future problems.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Blink Camera Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were GREAT! They installed my cameras quickly on the house and covered the areas I needed. They then installed the software on my iPad and iPhone and explained everything thoroughly after they set up each zone. It was a real pleasure working with them and I feel safe and secure with my new Blink security cameras!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Security cameras installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric is amazing Technitian. He has done above and beyond in meeting our needs. He mounted the security cameras with their solar panels, which we bought with his recommendation. He is so polite and friendly. Thank you Eric

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad installed security cameras.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man that came out to install my cameras was very professional, intelligent and courteous. He answered all my questions and helped me get it set up on my phone. Well done!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    In Ring stick up camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Square representative was very kind and friendly. My husband has dementia, he explained and showed us what he was doing and why. Figured the best place to install for what we were wanting to see.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my geek squad member did all that was necessary to insure camera's were installed and working. He worked comfortably with me not pressuring or rushing to get through setup

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Install Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fine Geek Squad agents came to our home and installed our complete, six camera system in a matter of a few hours. This included the camera mounting, installation of six Ethernet cables and connections for the NVR and monitor. Quick start training was even provided. These agents knew what they were doing and they completed this project in a professional manner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent called and let me know when he was on the way. He also mounted my cameras in the area that was best for them and connected them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Home nest cam troubleshooting steps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tyshawn was knowledgeable and friendly. Did a great job troubleshooting and fixing problems with my Google Home Nest Cam and Yale lock. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    outside camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent who responded was top notch by far. He insisted on spending as much time as was needed until the unit was up and running and that I was satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my cameras.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my cameras and were able to do it quickly once I told them where i wanted them mounted.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent Service and Communication By the Agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent delivered our 5 Blink cameras and mounted them around the house. He offered us advice on the best places to put the cameras and took his time to make sure that the view for each camera was excellent. I am extremely happy that he provided the installation. We could not have done it by ourselves.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted all my camera’s very efficiently making sure I am all satisfied the way they are hung up and I can see the view that I need. Very easy to schedule installation for these things with bestbuy

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation process was very smooth and clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the best buy Greek squad plan and love to buy it and as I have installed so many new items in home and they install all are as free due to Greek squad member. Installation process was very smooth and clean and team installed the device on time...

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every thing went well.I like the cameras.The geek squad was awesome

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best Buy’s Total Tech- camera installation-great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so thankful that the agents came to install my Arlo cameras. Not only did they do a professional and helpful job, they ALSO protected me from being scammed by an online email I was working on. I appreciated all they did for me and the cameras are working great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Performs as expected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Arlo cameras, I just needed to upgrade my Internet speed because it doesn't work as well without sufficient Internet speed. Otherwise I love the quality and portability, and nothing like not having to keep it plugged in unless you don't wish to remove them to charge the cameras. Excellent camera!

    I would recommend this to a friend