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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3360 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 3,360 reviews
  • Rated 5 out of 5 stars

    Geek squad, Blink camera installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was extremely professional, polite, and completed the installation in a very short period of time. He took the time to explain the system and answer any questions I had about Blink. Thank you for a pleasant experience in installing our Blink cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek squad, and the security camera system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my security cameras outside in the perimeter. They are nice and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jesus knows his products and will teach you too!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having received an email notifying me of a faulty camera part, given instructions on how to replace and how to install this faulty part was of no help to us. We're 78, disabled, and not up to date with anything technical. However, once we were scheduled with Geek Squad (thanks to Grace at BB), the problem was more than solved! Jesus took all the safety precautions and then took the time to fix/change our phones so that we were more than satisfied! Yay GS & Jesus!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation process was very smooth and clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the best buy Greek squad plan and love to buy it and as I have installed so many new items in home and they install all are as free due to Greek squad member. Installation process was very smooth and clean and team installed the device on time...

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed quick & efficiently & stayed to answer any of my questions & made sure i was familiar with using the system & controls. Overall great experience!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent Service and Communication By the Agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent delivered our 5 Blink cameras and mounted them around the house. He offered us advice on the best places to put the cameras and took his time to make sure that the view for each camera was excellent. I am extremely happy that he provided the installation. We could not have done it by ourselves.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best Buy’s Total Tech- camera installation-great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so thankful that the agents came to install my Arlo cameras. Not only did they do a professional and helpful job, they ALSO protected me from being scammed by an online email I was working on. I appreciated all they did for me and the cameras are working great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great outdoor cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras operate as advertised. They charge up and easy to view and save.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest installations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He installed my new Nest doorbell and transferred all of my Nest cameras and thermometer to the Google Home app from the old Nest app. Extremely nice and helpful. Very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Install Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fine Geek Squad agents came to our home and installed our complete, six camera system in a matter of a few hours. This included the camera mounting, installation of six Ethernet cables and connections for the NVR and monitor. Quick start training was even provided. These agents knew what they were doing and they completed this project in a professional manner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Homeowner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first two gentlemen who came to install the cameras had a problem and could not do the job. The second two installers were outstanding!! Ariel Rosa and Jeff worked until 10pm getting the cameras connected and installed. Talk about going "above and beyond"...they get 10 STARS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dkessler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice knowledgeable great customer service and on on time

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Team of multiple installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job installing everything. However, our doorbell has stopped working. I’ve tried to reconnect it and it won’t respond. I will have to reschedule someone to come out and reconnect it…since we can not get it to reset.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents Mischa and Joel mounted the cameras and set the system up for my wife and me and they did a wonderful job, as always.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Arlo Cameras Installed Outside

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed 2 new Arlo cameras installed in the front and back of my house. 2 men arrived within the window I was told and did an excellent job in syncing them to my internet and my phone. Then installed them outside exactly where I wanted them. I would recommend using Geek Squad services. I have never had a bad experience with them.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Geek squad installed my camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job when it came to installing my camera.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love the Ring cameras.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man installed my cameras and did a wonderful job of explaining each step!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed our ring cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek agent installed our ring cameras at home so quick and efficient. A big shout out to you Mr. Justin.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install went quickly and the Geek squad person was very helpful and quick with setting it up! Very nice and pleasant to deal with

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Performs as expected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Arlo cameras, I just needed to upgrade my Internet speed because it doesn't work as well without sufficient Internet speed. Otherwise I love the quality and portability, and nothing like not having to keep it plugged in unless you don't wish to remove them to charge the cameras. Excellent camera!

    I would recommend this to a friend