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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3378 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 3,378 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the Arlo camera installation. The technician who came was very friendly and professional. I was comfortable with him working in my house. He took the time to explain everything to me, and to select good locations for my cameras. He also explained the features of the cameras and app to me. I was very happy with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, fair price. Good advice about camera placement

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love the Ring cameras.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man installed my cameras and did a wonderful job of explaining each step!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Great Installation Job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who installed my camera was very professional. He ensured to explain what he was doing and ensures the cables were properly arranged. The only thing I would correct was that he showed up late from the pre-scheduled time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised how easy and helpful this service was. The best buy technicians were so professional and knowledgeable. Ive had other companies install things before and this experience stood out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed A Solar Panel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed a solar panel for one of my cameras, not a camera. They did an awesome job and I am very satisfied with the job they had done. They were very professional and proficient, thanks for a job well done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good camera install man

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer was very nice, professional and definitely knew what he was doing. He worked with 3rd party for Best Buy, not a Geek Squad guy like the dingdong they sent out to set up Wifi.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad crew were fantastic. Great job on the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Made it easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed Arlo camera with mount and solar panels in front and back yard. Was quick and easy and helped set everything up. Left his phone number so I could call with any questions. Called the next day with a question and he answered right away and was so helpful! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Angelo and his partner notified of frequently of when they’d arrive. Came when they said they’d be here. Quickly and efficiently installed our six cameras and set up our phone for us.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian installed my security cameras in a very timely manner. He made sure everything worked in sync with my google home. Very pleased with his work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Who Gonna Call , Not Ghostbusters!) CALL Geek Squa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installer was Excellent, he was very Profesional and he went above and beyond to make the Installation work after running into a few Technical Issues. Overall everything worked out. Thanks Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though it was necessary for the two installers Frank and Hector to return to my residence (through no fault of theirs) (defective merchandise) they displayed the same high level of enthusiasm and commitment as they did the first time they came for product installation.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Excellent services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys I had where supper knowledgeable! They kept me updated and what the status was! I would highly recommend this company to anyone looking to install anything! they where on time and the job did not take them long at at all!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ring camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed our new Ring floodlight wired surveillance camera so fast and efficiently. He had no problems with the wiring and was so easy to understand. He also helped with getting the Ring App setup on our I-phones and tablets.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    effective system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture quality, excellent field of view, easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sterling Rose Team DA, Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted my ADT cameras and placed sensors on doors and windows. They showed me how to operate all devices. They also show me how to program my system and charge batteries. They were an exceptional team. Thanks for a great jobThe Sterling Rose team.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed security cameras & wifi setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service thank you Genesis she setup wifi and installed all security cameras inside & outside excellent service..

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Installed roku and surround system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed 4 roku devices and helped install an existing surround sound system. I've used the geek squad with past installs as well. They are always very knowledgeable professional!!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    RING system is great. I have peace of mind now.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about the RING system went well from the installation to my husband replacing the batteries in the camera. I do wish the battery did not drain so quickly. We have to recharge it every week. We purchased another one. Hopefully that will help.

    I would recommend this to a friend