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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3360 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 3,360 reviews
  • Rated 5 out of 5 stars

    Redding Best Buy for the win!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a long overdue review. My family and I would like to show our appreciation for the Redding, Ca store and it’s Geek Squad techs, including the car installation department. This past season, we went to Best Buy for SEVERAL of our needs. From car audio/remote starts to home entertainment to home security. Even through a few returns, visits to the store and calls, they all remained professional and the most helpful I’ve ever had from a big box store. We would like to give special thanks to Aaron, Reilly, Tyler, Julian, Steve and Mark for their outstanding service and patience through our journey. Also, if you’re planning on getting more than one item, just get the geek squad people!! Save yourself the heartache that comes without them.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad installed my security cameras.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A young man came to my house to install 2 ring cameras, and solar panels that I had purchased. He was very polite and informative, and answered all my questions. I would recommend Best Buys Geek Squad to all my friends who need items installed. My cameras have been working very well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad professional install of Ring cameras.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Shelley is very professional, arrived on time and did an outstanding job of installing my Ring cameras and solar panels.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    GEEK SQUAD VERY HELPFUL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE CAMERAS WERE GOOD, JUST NOT THE CORRECT ONES FOR MY HOUSE. GEED SQUAD WAS THERE FOR THE RESCUE.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Simply safe install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The magnet was not installed correctly in 2 cameras causing the cameras to fall and hit the ground I had to exchange it. They didnt talk enough or instruct about having to reset the cameras. Simply safe had to assist with that. Because the power cords were not attached in the beginning by them it resulted in more set up. Simply safe had to walk me through that.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installation of Ring equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Equipment installed quickly and efficiently! Highly recommend this service

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Well done flat rate install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done flat rate install. Even did the solar panels for my wireless cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents gave excellent service they were on time and early. They were friendly and easy to work with when they put my items in the places I asked to install. The agents were professional in the installation. Thank yiu

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Agent installed my security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent (Randy) installed my security camera and He did a wonderful job and I give him a five star plus rating, keep up the good work

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Angelo and his partner notified of frequently of when they’d arrive. Came when they said they’d be here. Quickly and efficiently installed our six cameras and set up our phone for us.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good camera install man

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer was very nice, professional and definitely knew what he was doing. He worked with 3rd party for Best Buy, not a Geek Squad guy like the dingdong they sent out to set up Wifi.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Ring Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my Ring Camera on my front porch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was great took his time and saved me money.he was very respectful

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Fixes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledge, polite and timely. Communicated well before arriving.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised how easy and helpful this service was. The best buy technicians were so professional and knowledgeable. Ive had other companies install things before and this experience stood out.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Security Blink System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service from the two gentlemen that came out to do our installation was very acknowledgeable and their service was excellent! Thank you! The Lowes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was amazing and took his time explaining the system until we understood it. It felt like a very personable experience which was definitely needed as we shared risky information . He made sure we were comfortable in our own home but we made sure he was well taken care of as well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did such a great job of installing the camera and adjusting for the right view. he was very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and informative. Great job w the installs of ll 7 cameras. Explained operation

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job mounting the camera and were very patient with me as I checked the camera feed. They definitely went above and beyond.

    I would recommend this to a friend