Customer Ratings & Reviews

This is a long overdue review. My family and I would like to show our appreciation for the Redding, Ca store and it’s Geek Squad techs, including the car installation department. This past season, we went to Best Buy for SEVERAL of our needs. From car audio/remote starts to home entertainment to home security. Even through a few returns, visits to the store and calls, they all remained professional and the most helpful I’ve ever had from a big box store. We would like to give special thanks to Aaron, Reilly, Tyler, Julian, Steve and Mark for their outstanding service and patience through our journey. Also, if you’re planning on getting more than one item, just get the geek squad people!! Save yourself the heartache that comes without them.

A young man came to my house to install 2 ring cameras, and solar panels that I had purchased. He was very polite and informative, and answered all my questions. I would recommend Best Buys Geek Squad to all my friends who need items installed. My cameras have been working very well.

Agent Shelley is very professional, arrived on time and did an outstanding job of installing my Ring cameras and solar panels.

THE CAMERAS WERE GOOD, JUST NOT THE CORRECT ONES FOR MY HOUSE. GEED SQUAD WAS THERE FOR THE RESCUE.

The magnet was not installed correctly in 2 cameras causing the cameras to fall and hit the ground I had to exchange it. They didnt talk enough or instruct about having to reset the cameras. Simply safe had to assist with that. Because the power cords were not attached in the beginning by them it resulted in more set up. Simply safe had to walk me through that.

Equipment installed quickly and efficiently! Highly recommend this service

Well done flat rate install. Even did the solar panels for my wireless cameras.

The agents gave excellent service they were on time and early. They were friendly and easy to work with when they put my items in the places I asked to install. The agents were professional in the installation. Thank yiu

The Agent (Randy) installed my security camera and He did a wonderful job and I give him a five star plus rating, keep up the good work

Angelo and his partner notified of frequently of when they’d arrive. Came when they said they’d be here. Quickly and efficiently installed our six cameras and set up our phone for us.

My installer was very nice, professional and definitely knew what he was doing. He worked with 3rd party for Best Buy, not a Geek Squad guy like the dingdong they sent out to set up Wifi.

The agents mounted my Ring Camera on my front porch.

He was great took his time and saved me money.he was very respectful

Knowledge, polite and timely. Communicated well before arriving.

I was surprised how easy and helpful this service was. The best buy technicians were so professional and knowledgeable. Ive had other companies install things before and this experience stood out.

The service from the two gentlemen that came out to do our installation was very acknowledgeable and their service was excellent! Thank you! The Lowes

The agent was amazing and took his time explaining the system until we understood it. It felt like a very personable experience which was definitely needed as we shared risky information . He made sure we were comfortable in our own home but we made sure he was well taken care of as well.

The tech did such a great job of installing the camera and adjusting for the right view. he was very professional.

Very professional and informative. Great job w the installs of ll 7 cameras. Explained operation

Agents did a great job mounting the camera and were very patient with me as I checked the camera feed. They definitely went above and beyond.