Customer Ratings & Reviews

The technician was very knowledgeable about the product, installation was done in a timely manner and he assisted us in syncing the product with our iPhones. Spent more than adequate time with us to make sure we were up to speed using the product to our satisfaction.

Purchased the Arlo Pro system had Geek Squad install the cameras and set up the system. Daniel did a great job, explained the system and offered suggestions, he made sure we knew the Arlo system before he left our home.

Travis L manager at New Braunfels an excellect customer service, concern listinibg ear to customer, myself and ibservation to others and staff as well. Not only becasue he is a manager but because it's in his heart and mind to care. Hope you go as far as the heighrs, your heights ambitions your heart, mind, body, soul and much more on your journey. Keep it up Travis.I know believe you will no matter what. Peace I leave with you. Some others were good, You the most outstanding!Blessings to you, customers, and staff alongside you of all levels..Customer-Janice

excellent service, I received complimentary installation because I purchased total tech, they were knowledgeable, on time and did a great job. total tech is a must have service if you go to best buy often

The agent was amazing and took his time explaining the system until we understood it. It felt like a very personable experience which was definitely needed as we shared risky information . He made sure we were comfortable in our own home but we made sure he was well taken care of as well.

Professional, arrived when scheduled. Performed installation and hook-up and then gave instructions on optimal use. Worked with me to get best camera angles. Will use again.

Installation process was smooth from scheduling to install. I love have total protection and the peace of mind knowing I have access to Geek Squad support!

The Geek Squad kept me well informed, they arrived when promised and were very professional and efficient. I am so glad we purchased the TotalTech package and have ghe Geek Squad to rely on.

The geek squad that installed and connected the TVs did an excellent job. I think they were efficient and resourceful because there were several different items that came up they were able to resolve. They were on time and polite as well as knowledgeable.

on time, professional, informative, excellent serv

Excellent work, excellent service. Would recommend again

Very good product & excellent setup service! Very happy with ease of installation and reliability of product. Thank you Best Buy & Geek Squad.

They were professional they handle their business right away and they communicated and let you know about the equipment that you purchased and how to work it thorough work

Installer was great. lllllllllllllllllllllllllllll

Love the system! It’s easy to use an understand and it makes me feel much more safe and secure in my home.

The service technicians that came to install our new wi fi network were great. Very helpful and knowledgeable about the product. Would definitely recommend Geek squad!

The agent set up my phone so I could monitor the camera's in my mother home as she is 85 years old. I been a total teck customer for 5yrs. and all their agents are the best in taking care of my home and business. (Customer for Life) Ray H

Great installation by the Zion. He was terrific, thorough, engaging and helfpful with the product and softward

Courteous, respectful young men that explained instillation and use of devices.

It’s a good service but I think that the person who do the door bell needs to be able to do the motion light also.