Customer Ratings & Reviews

Even though it was necessary for the two installers Frank and Hector to return to my residence (through no fault of theirs) (defective merchandise) they displayed the same high level of enthusiasm and commitment as they did the first time they came for product installation.

This installer, showed up exactly on time, was extremely methodical, checking the units were charged, helping with my App, going over the entire install with me, showing me how to charge it later. Amazing installer, I believe his name was Cameron.

Received cameras and doorbell quickly. They were installed by GeekSquad and working as expected. Tech was very patience during setup and explained as necessary.

Geek Squad service rep provided excellent customer service, he explained the product, walk me thru the installation. Answered all my questions, very professional.

My technician was extremely helpful and professional when he installed my Arlo security cameras. I recommend the Geek Squad services.

The Geek squad crew were fantastic. Great job on the installation.

Installed Arlo camera with mount and solar panels in front and back yard. Was quick and easy and helped set everything up. Left his phone number so I could call with any questions. Called the next day with a question and he answered right away and was so helpful! Highly recommend!

Dan gave us excellent tech support with better results than we imagined installing ring cameras. We are completely satisfied with both product and most of all Dan for his expertise!

The camera installations were done right and was installed in the right place where I wanted them. The positioning was clean. They also connected them to my wifi and went step by step on how to use the app.

Travis L manager at New Braunfels an excellect customer service, concern listinibg ear to customer, myself and ibservation to others and staff as well. Not only becasue he is a manager but because it's in his heart and mind to care. Hope you go as far as the heighrs, your heights ambitions your heart, mind, body, soul and much more on your journey. Keep it up Travis.I know believe you will no matter what. Peace I leave with you. Some others were good, You the most outstanding!Blessings to you, customers, and staff alongside you of all levels..Customer-Janice

Installer was friendly and efficient! He showed us how to set up and use our video doorbell and selected the best location to see the most range of vision in our yard.

great picture quality, excellent field of view, easy to use

Everything about the RING system went well from the installation to my husband replacing the batteries in the camera. I do wish the battery did not drain so quickly. We have to recharge it every week. We purchased another one. Hopefully that will help.

Nolan very knowledgeable, courteous and kind. Corrected previous Geek Squad mistakes

Courteous, respectful young men that explained instillation and use of devices.

Excellent service as always. Fast installation, with helpful expert.

Installation process was smooth from scheduling to install. I love have total protection and the peace of mind knowing I have access to Geek Squad support!

Geek Squad arrived on time and installed the 3 items which I had purchased and explained how they functioned. Also helped set up our phones to view the camera and ring functions.

excellent service, I received complimentary installation because I purchased total tech, they were knowledgeable, on time and did a great job. total tech is a must have service if you go to best buy often

Love the system! It’s easy to use an understand and it makes me feel much more safe and secure in my home.