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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3360 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 3,360 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Security Camera Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, arrived when scheduled. Performed installation and hook-up and then gave instructions on optimal use. Worked with me to get best camera angles. Will use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my cameras!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional when installing my cameras. They were also very accommodating in teaching me how to use my new camera system.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guy done real good job work great after the problem had with my internet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product & excellent setup service! Very happy with ease of installation and reliability of product. Thank you Best Buy & Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installation of Arlo cameras timely!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very knowledgeable about the product, installation was done in a timely manner and he assisted us in syncing the product with our iPhones. Spent more than adequate time with us to make sure we were up to speed using the product to our satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Zion's install of external cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation by the Zion. He was terrific, thorough, engaging and helfpful with the product and softward

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Installed my Security Cameras with Ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad kept me well informed, they arrived when promised and were very professional and efficient. I am so glad we purchased the TotalTech package and have ghe Geek Squad to rely on.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Good picture and volume. I would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Arlo Pro system had Geek Squad install the cameras and set up the system. Daniel did a great job, explained the system and offered suggestions, he made sure we knew the Arlo system before he left our home.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The geek squad installing several TVs at house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad that installed and connected the TVs did an excellent job. I think they were efficient and resourceful because there were several different items that came up they were able to resolve. They were on time and polite as well as knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad connected my Blink cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a fabulous job connecting my Blink cameras with efficiency and professionalism. I would recommend these two young men 110%.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was professional and solved my issues. I highly recommend the service.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great install for Surveillance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my cameras just right for me to be able to see upstairs and downstairs at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service technicians that came to install our new wi fi network were great. Very helpful and knowledgeable about the product. Would definitely recommend Geek squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Worker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the camera in a very timely and professional manner. He was courteous and kind in his business conduct.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad/ Mas Tec

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service,3rd party company MasTec,the technician was very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best decision I could of made. Having the Geek squad doing the work of installing including seting everything up and making sure that everything works.

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 4 out of 5 stars

    One person should be able to do it all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good service but I think that the person who do the door bell needs to be able to do the motion light also.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best camera install service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech came out and help me decide on correct placement and angle for my desired view. He installed in less than hour. Great job and will definitely use again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Installation of cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time, professional, informative, excellent serv

    I would recommend this to a friend