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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3360 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 3,360 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable about the product and he installed my cameras perfectly. He was very friendly and professional. I would recommend Frank to anyone. He was awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Small business owner (Polk County)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my phone so I could monitor the camera's in my mother home as she is 85 years old. I been a total teck customer for 5yrs. and all their agents are the best in taking care of my home and business. (Customer for Life) Ray H

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Blink security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras were mounted well and work well, but they do go through batteries quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. The technician arrived on time, and he was professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kudos to Geek Squad Agent Sam!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased four Arlo Essential Cameras but wasn’t certain where each should be located for the best viewing angles outside my home. However, thanks to Agent Sam, the cameras were up and running in less than an hour following his arrival. Sam was very friendly and offered great recommendations as to where the cameras should be mounted. He installed the cameras quickly and without incident. But, more importantly, Sam took time and effort to explain how the Arlo cameras were configured for my family members. If Geek Squad is able to offer this level of service, then I would highly recommend them to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was great. lllllllllllllllllllllllllllll

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You guys are great was just not happy thar my camera couldn't be put were i wanna it to be placed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and setup. My purchase came with free install service because I am a totaltech member. Not only did I get extended warranty but I also get professional installation which is really awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Blink cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Blink outdoor cameras, the pictures are clear. The service to install our cameras was really great. The Tec was very helpful in setting up on our cell phones. A very nice man.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job installing and adjusting the camera. Showed me how to use app on phone to monitor it

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    My right hand!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Ring security cameras. I love the ability to hit the share button and share video clips of the activity in front of my house. The pictures and sound are always clear. I just wish the video clips were longer than 30 seconds or offered continuous video coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my blink camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeremiah and his partner did an excellent job installing the camera and setting up the Blink on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wireless Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the service that I received from the Geek Squad Tech’s that installed my outdoor cameras. The cameras didn’t take long to install and the tech downloaded everything on my iPhone and my iPad.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Eufy cameras a good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians came to our house and installed 2 more Eufy cameras. We love watching our property from 1400 miles away. Pictures from the camera are very clear.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Dan was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel (the tech) was amazing. He was earlier then expected, which I didn’t mind at all, and was professional the entire time. He had my cameras up and running in no time. I highly recommend him to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    SAGE PINO IS VERY SMART & AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK SQAUD NAME SAGE PINO INSTALL MY BLINK SECURITY CAMERA OUTSIDE MY HOUSE . HE IS VERY NICE , SMART , AWESOME , VERY HARDWORKING GUY & FRIENDLY. SAGE , YOU DO A AWESOME JOB. GOD BLESS YOU.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a pretty good job with the install. He also arrived within the time frame also.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 Geek Squad members came to the house, they really took their time to make sure the cameras and software settings were installed properly, they answered all my questions and they were very cordial and patient with all the questions I had.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Total Tech - Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The total tech team were professional and knowledgeable. Seamless installation. Both gentlemen were great - I cannot remember the other gentleman’s - Bryce was one. Both were excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Amazing costumer services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent services . The person was installed my alarm provided to me all that I need and I was happy with Best Buy

    I would recommend this to a friend