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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3360 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 3,360 reviews
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Almost Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had ring cameras installed around the house. 4 are working perfectly and 1 has a hard time signaling back pictures at night (blurry night pictures). At daytime it works perfectly and I still have to get a call back from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy worked out the issue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first set of of cameras did not work properly. Bestbuy continued to work on the issue and resolved the problem.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    These Ring Security Cameras are ideal for home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no idea what the installation would look like let alone how to install the cameras myself. I am all thumbs with handy work. I hired the geeks and was absolutely happen with the results from the start of the job to the end. I would recommend their professionalism to my friends and quality of their work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy, patient and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I like to be hospitable, I didn't have to hover, babysit or help them do their job. It's a relief to have knowledgeable professional service providers who are also patient with me as I seek to learn how to operate what they just installed! ;)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the very BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SUPERB! These guys were beyond helpful, and when we ran into a little snag (in our case, the amazon screen we bought wasn't compatible with the eufy security cameras) they ingeniously found a way to make it work and has made smooth-sailing for all of us in our family!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and extremely professional. Installed my security cameras and showed us how to use everything.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Geek squad person gave us great pointers/advice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The video is clear and distinct. It is highly sensitive and picks up everything. The only thing I noticed is the battery tends to wear down a bit. However, it is a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Confusion resolved.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They send two different companies. Each company was to install two cameras. The installers worked it out. It took an extra day but the install was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the way to go if you are not sure of how to install cameras and set them up through Wi-Fi. They do and excellent job and explain all the information needed to use the installed cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad took care of my problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that installed my cameras was very professional. Really like how he did the job, didn’t take long to do it either.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek service technician Robert was very thorough neat and friendly he double checked my existing Arlo cameras and readjusted them as was needed.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One thing about the camera I don't like I have to charge it anytime it need charge.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech called stated time, actually came a bit earlier. A plus. Very nice. Quick install. Thoughtful of equipment placement since i couldn't reach. Made sure there was a way i can get to equipment without injuring myself. Plus plus.....thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Completed as Promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex was an Excellent Solution Provider. Would have him install cameras again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    very knowledgeable and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent job. He knew his business inside and out. I had many questions, and he knew all the answers highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great istallers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came early - a big plus. They installed our ring system and showed us how to use it. They an a few questions we had about some other stuff we purchased at Best Buy. A very positive experience! I will use the”Geek Squad” with some future purchases! Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Same Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was here promptly and were very knowledgeable about fixing the problems with our cameras! They had been the same Geek squad that had installed them!! If we ever need the Squad again, I would like to get the same people!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Camera Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was excellent. It took no time to install. Very knowledgeable and nice service men

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Trust the experts!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed everything very efficiently and in exactly all of the right locations and had great suggestions so I could get full coverage. I would recommend highly!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Ease of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ring camera is great for our house. Have 5 cameras on the property. Ben installed the cameras and explained how they work for me.

    I would recommend this to a friend