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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3378 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 3,378 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the camera in the desired location, adjusted it for clear view, explained function. Friendly, professional, and willing to answer questions. Good experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Amazing costumer services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent services . The person was installed my alarm provided to me all that I need and I was happy with Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Camera are sharp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These meet my purpose in a camera. I think the images are very sharp. The install is very easy and also very adaptable so you can choose any place to mount.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hiring the Geek Squad to set up our security system was the best investment! Everything was seamless, from their consultation on where to place the cameras, installation through to syncing everything on to our smartphones!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Arlo Ultra 2 System installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent job of installation & network hook up. Would have been 5 star if they’d put the Solar Charging Panels where I told them to.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Always professional and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had no issues with Geek Squad. For whatever reason, if you are unable to install cameras yourself, then I recommend using Geek Squad. They were very patient with me when explaining all aspects of Ring cameras

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One thing about the camera I don't like I have to charge it anytime it need charge.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and extremely professional. Installed my security cameras and showed us how to use everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    very knowledgeable and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent job. He knew his business inside and out. I had many questions, and he knew all the answers highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad took care of my problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that installed my cameras was very professional. Really like how he did the job, didn’t take long to do it either.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install by Cody. Arlo Security & Eero mesh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cody from geek squad was thorough, timely, respectul of my home and helpful. Wouldn't want anyone else to handle my installs. Would purchase again only if Cody could be requested for install.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Ease of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ring camera is great for our house. Have 5 cameras on the property. Ben installed the cameras and explained how they work for me.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Security Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew called first thing in the morning and gave me a time frame, called 30 minutes before arrival and did a good install and set up of the cameras. Very professional and great communication.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall honest service. The guy who came out was extremely knowledgeable and honest.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Spot light was installed perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very knowledgeable and helpful. She positioned the cameras perfectly the first time. She provided us with many useful steps & suggestions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY LIFE IS BETTER!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE MY "RING DOORBELL"!! IT FUNCTIONS JUST AS ADVERTISED. "THE GEEK SQUAD" ARE FABULOUS! THIS IS THE SECOND TIME I HAVE USED THEM......AND THEY CAN'T BE BEAT!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Austin got the camera system restarted and everything is working great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that did the install new exactly what they were doing and we’re in and out of my house in the minimal time. They took the time to show me how to work the ring app on my phone

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great job installing my cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were very professional and did a great job installing my cameras. They were very knowledgeable about the product and took the time to answer all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The geek squad is the best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my cameras front and back quickly. I feel so safe now that I have the ring doorbell and cameras

    I would recommend this to a friend