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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3360 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 3,360 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The geek squad is the best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my cameras front and back quickly. I feel so safe now that I have the ring doorbell and cameras

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since my husband sick I had Best Buy Tech install to cameras. He did a great job and it only took them about a half hour. If my husband had been feeling good it would have took him about 2 hours it was worth the extra money. He was very professional and went over all the functions with us.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Friendly and polite.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad arrived late in the day. He was very polite. Installed the security cameras and one of the cameras was making a buzzing noise. Because it was so late he was in a hurry to leave and we did not get a lot of instructions on how to use the security system. We were told that he would turn in to the company that the one camera needed to be replaced. So we made an appointment for an additional geek squad to come back out and replace it. However, when he came he did not have a replacement because it wasn't on his notes to bring one. We ask if he could adjust the directions for the cameras because we were not picking up very much movement and especially the areas that I was most concerned with. He did adjust. However we still are not getting the results needed for the cameras. We have decided these cameras are not working for us and now have an appointment for them to take them down and return them. The geek squad was very polite. However, we did not have good results with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m on a yearly service plan with the Geek Squad and it’s the best money I’ve ever spent! My most recent purchase/install were the Arlo security cameras. The team came out and did a flawless job as usual!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They will properly install yours products!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased my home security cameras, I didn’t want to take the risk of doing it myself. I’m glad that the Geek Squad came out and properly installed them. I’m very satisfied with their service. Thank you Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad did a great job !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did recommend someone who came up there and get a blink, doorbell and cameras. I told him that Geek did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Camera Install by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent checked all of the batteries before loading them into the cameras. He located the best placements for and installed the cameras and solar panels for optimum coverage. He doublechecked my telephone to ensure I could access the cameras and taught how to use the Ring app. He demonstrated how to load and unload the batteries should I need to recharge them. He explained that a drop in temperature could effect the cameras' operation. Also, he indicated that I was to ensure that the camera doors were closed at all times so moisture didn't get in. He also showed me how to reconnect the cameras should one go off line. He also placed the Eeros for the best coverage. The technician was very thorough, personable, and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually I would do this myself but didn't have the time. For the price it was a no brainer because of the convenience. The tech was on time and great to work with. Very knowledgeable and professional. Got my Eero and Ring cameras working in very fast time frame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service and installation were stellar. He knew his stuff and was quick and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two electrical technicians arrived and made a survey of the equipment and then where to place them. They were very informative and explained everything to me before starting the work. once all cameras were up they showed me how to operate the system. I was very pleased with the work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solar panel installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very quick, efficient, and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD ASSESSMENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NICE INFORMATIVE EMPLOYEE DID A GREAT JOB AND KEPT US INFORMED OF WHAT HE WAS DOING WITH OUR INPUT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera and ring door bells

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Explained everything and showed how device works

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed the way they worked, Organized, cleaned up in a timely manner. If I asked a question they were very professional and the point. Most of all the job was done well with very little problems.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Spot light was installed perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very knowledgeable and helpful. She positioned the cameras perfectly the first time. She provided us with many useful steps & suggestions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Arlo Ultra 2 System installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent job of installation & network hook up. Would have been 5 star if they’d put the Solar Charging Panels where I told them to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New no subscriptions security camera and doorbell.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quickly set up and tutored us on how to use. All I could ask for. The installers were friendly and neat.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    True Professionalism & Dedication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Telegraph with perfection from beginning till the end. Jon organized a well thought out Plan for me. Elianny explained the beautiful of it all, & Vincent stopped by & put everything in motion. EXCELLENT!!! Thank You !!!! Frankie

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers called 30 minutes before arrival. They were friendly, courteous, and did a fine job installing the equipment. They explained everything and adjusted the cameras to give the correct view. Great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers called 30 minutes before arrival. They were friendly, courteous, and did a fine job installing the equipment. They explained everything and adjusted the cameras to give the correct view. Great job.

    I would recommend this to a friend