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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3319 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service for its quick installation, camera quality, and ease of use. The agents' knowledge and professionalism are also appreciated, along with the overall service provided. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities, as well as communication issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 3,319 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo Camera - great and well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only purchased one Arlo camera for the front of the house and it is well worth the money. My only complaint is that it records everyone and every truck or car that goes by even though it's been adjusted to a certain footage. But it gives one a secure feeling.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Dave provided excellent and helpful service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dave Shelley installed security cameras, mounted our TV and hid the wires behind the wall. He provided friendly, helpful assistance. He is an asset to the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Security camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contracted installation crew were great! Would hope to have them on my next job.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Armor was very knowledgeable very helpful and patient he picked the perfect spots for my camera's and made sure they were set up on my phone and adjusted to the perfect angles.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fantastic Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and Efficient install. Guyz came and took care of it without you knowing it. Then at the end they did a good briefing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We opted to have Best Buy install and set up our security cameras instead of doing it ourselves. The cost is always worth the time and frustration we DON’T have to deal with every time we try a DIY. :) Always opt for them to do it. Totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent crew

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was attached, connected, up and running in under 2 hours. The cameras were placed to cover exactly the areas that I needed and did so in a timely manner, and showed me exactly how to check with my computer, laptop, cell phone, iPad,

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed by security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent that installed my security system was very knowledgeable about the products and took the time to explain them to me and make sure the were aimed where I wanted them and cleaned up when he was finished.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad in stall both my cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t get there names but the two I had were understand helpful and answered all my questions they were in and out with out delays.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Top notch service by Geek Squad...again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual Geek Squad showed up on time and installer was courtesy and helpful. The install went off without a hitch. The installer even called a few days later as follow to make sure everything was working well. Leopold was the installer! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All 4 cameras installed in less than 30 minutes. Gave me instructions as he went

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installer (geek agent) installed my camera and connected the device to my phone and desktop computer,

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The agent mounted the flood light camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent 1st removed existing flood light and mounted the flood light camera. Very helpful and clean smooth work.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 4 out of 5 stars

    Knows his security stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman was so knowledgeable about security camera installation and was helpful in recommending something different.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed cameras at my residence.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a very knowledgeable professional young man. Came out and had everything up and running in about an hour. Help me and my wife put the app on our phones. Showed us how it worked. Was worth the extra price to do everything. Wonderful

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs keep me informed about the install ; offer additional products. We purchase the additional products

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad Installed Indoor Ring Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were great! They were very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job with install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listened carefully to my needs. Did the installation quickly and efficiently. Explained usage and answered questions. Just what I needed. No more, no less.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Daughter is happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made this purchase because I was concerned about my daughter’s safety. Now she feels more confident in her surroundings because of the cameras. The instillation was professional and very detailed

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad does amazing work!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kendal Calderon was then installer, super knowledgeable on everything and did a wonderful job

    I would recommend this to a friend