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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3319 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service for its quick installation, camera quality, and ease of use. The agents' knowledge and professionalism are also appreciated, along with the overall service provided. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities, as well as communication issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 3,319 reviews
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    camera install went well as intended.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some cameras were installed by 3rd party others by Geek Squad. I was far more impressed with the Geek Squad and in the future would perfer the Geek Squad

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service tech knew exactly what he was doing. Installed my camera in the best place quickly and efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Knowledgeble tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problem with a recent install. Called best buy. They replaced it. Now works great. Tech Carson knew his stuff. Happy happy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    The

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The insullation went well The cameras work well and placed in the right spots

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed cameras quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very helpful and did a great job installing cameras. Very happy with service

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad Ring Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use and the technique did a great job explaining things in a friendly way.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installedreally quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job installing the camera. He was on time, friendly and very knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install of Ring camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers came on time and were able to complete the job without delay. They were able to answer my questions and had good customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad ring camera instalation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent in stalled our 2 additional solar ring cameras. He discussed placement before and did a thorough review on the correct set-up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Brandon mounted our 2 cameras quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon from geek squad mounted our 2 outside cameras for motion/sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my security system flawlessly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Geek Squad service. Can't say the same for the ARLO system they installed, but the service technician was helpful and really great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation of cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted both cameras and set it up to work with my ring doorbell efficiently. Very polite & professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, the Geek guys did a perfect install. The price is a bargain for how long it takes. They know exactly what to do and how to overcome any technical obstacles. Don't waste your time doing yourself..these guys are the best!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Eufy cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras!! They are solar powered and tell us when someone is outside.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installation of ring alarm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our geek squad , the installation was quick and efficient, explained in details each step along the way

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    RoosVelvet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were awesome but they left out how to take the 3rd Camera down.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick & easy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a complaint against Best Buy or Total Tech. They are quick, easy, and professional every time

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad installed my Blink wireless cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my Blink wireless cameras and were very helpful in instructions and set up for my use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    competent crew that was cordial and got the job done with minimum hastle

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Joe Daniels outstanding performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe Daniels did an outstanding job doing the installation. He is a real pro

    I would recommend this to a friend