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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3361 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 3,361 reviews
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    GEEK SQUAD WORK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AGENT DID A GOOD JOB!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent mounted my Arlo Pro cameras was the best ever. Installed 8 of them and set up my PC with access to the cameras. Chris was great. Using Geek Squad was the only way to get the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Home construction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got Home consultation today , the technician arrived on time, very professional and patient, thank you for your professional consultation

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Arlo 4 pack cameras

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my cameras and set them up very efficiently. I would never have been able to do it myself! They did show up 4 hours before scheduled time with 10 minute warning. Fortunately I was home.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Installation Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those Tech Guys did a very good job of installing a spotlight camera and solar charging panel. Peter was also very helpful with the set up procedure on our Ring app.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GS did an amazing install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time as quoted, call 'on his way'; advice of how to install and explained details of the camera units I bought from BEST BUY. You don't have to buy from them to get install, they're great like that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy install of security cameras.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric and Kellen were great. Quick and easy install of security cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Security cameras installed by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were thrilled with our installation by Lucas. He was very efficient , qualified , knowledgeable , and neat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Safe home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had any problems. Very easy to use Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    camera in stall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera in stall at my house he did a great job thanks

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was extremely pleasant and really respected my property and cleaned up behind himself. Thank you Omar for great service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and great installation.installation took less than an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very professional. Took time to answer my questions and explain what was been provided. Was also very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent was very knowledgeable about the ring system.He made the camera work on my phone and made it easy for me to understand.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    My Ring solar camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s great. The picture is crystal clear. I ❤️my new addition to my back yard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fell safe now with the cameras and easy access to them through my phone. Staff, Geek Squad, was helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Definitely worth it for the money and convenience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a no brainer...the person came and installed all my cameras within 1-2 hrs and explained to me the benefits of where I'm installing. I'll use them for any big installs I do.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installation of my Arlo Security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad these Guys really know what they're doing and they ALL were vary Courteous and Respectful and Professional..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad was Amazing !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon Duval what is the agent who installed our camera and got it functioning. He also had to add modes to our Wi-Fi system and successfully installed those in our home to give us more power. He was excellent at what he did! We were so impressed with his knowledge and ability to fix the system when we needed help. He is an impressive part of the Best Buy team and a a great representative for them. Sue and Rudy Bayer

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    re-charging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we need to keep re-charging the battery, we have solar as well

    I would recommend this to a friend