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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3378 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 3,378 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Arlo Camera Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great! Very Professional had our system up in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great care!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Victor was great at installation. He took his time and was able to help me choose the best places to install my cameras and sensors.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    My Ring solar camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s great. The picture is crystal clear. I ❤️my new addition to my back yard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad was Amazing !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon Duval what is the agent who installed our camera and got it functioning. He also had to add modes to our Wi-Fi system and successfully installed those in our home to give us more power. He was excellent at what he did! We were so impressed with his knowledge and ability to fix the system when we needed help. He is an impressive part of the Best Buy team and a a great representative for them. Sue and Rudy Bayer

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad sent installer from their partner third party company. The guy was professional and very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Alexa and camera set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks, excellent job. The tech were friendly, very knowledgeable and helpful. I was very pleased with the service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Outdoor camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Good image and motion capture, Goes well with solar panel

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed our Arlo cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the cameras and made sure they were positioned correctly. They also helped us set up the app on our cell phones and showed us how to use the app. Great service!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad Installed Indoor Ring Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were great! They were very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very professional and helpful!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The third-party installer was very helpful and professional. He made sure I knew how to operate the Ring app once the cameras were installed.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad is EXCELLENT for RING CAMERA'S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 4 ring outdoor camera's. Not being too tech savy Geek Squad came out hung up my camera's, set the app up on my phone and showed me how to use it. Excellent service .

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nest Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers quickly installed the camera and walked me through how to set up the new camera with Google Home

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were extremely helpful in all aspects of installation, placement and use were thoroughly explained.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and great installation.installation took less than an hour.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good work and just hope to get the job completed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aaron did a wonderful job picking out the recommendations on choosing the correct product for our needs. Likewise, Jeremy did a wonderful job installing the chosen equipment. However, the work is not finished. Jeremy said the doorbell camera was to good to be installed in our doorbell. He recommended a lesser doorbell camera. Therefore the work still needs to be completed. Could they help finalizing the installation?

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded camera to include light along with siren for better coverage. The geeks are very dependable and good follow through.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    SECURITY CAMERAS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A third party from Best Buy installed my security cameras and the technician did an excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was highly knowledgeable with my install. They did an excellent job with assisting with the placement of my cameras and teaching me how the app works with the cameras. He did an awesome job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Knows Their Stuff!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable guy who worked very fast and made the camera install a breeze. Called to let me know he was on his way and he showed up at the scheduled time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad installed my cameras quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was knowledgeable and accomplished the installation fairly quickly and efficiently

    I would recommend this to a friend