Customer Ratings & Reviews

The Swann system provides excellent pictures and I really appreciate the fact that it is wired so I have no batteries to change! The installer, Alex, made excellent recommendations.

Received this service free as a perk of total tech membership. Highly recommend it.

Two cameras were expertly installed giving me a perfect view of all the windows and doors that I wanted covered.

Great installation. the tech called before he arrived, was professional, courteous , and knowledgeable on the product.

The cameras are just what I was looking for. The app could work better. Frequently says offline yet alerts when there is motion so it can't truly be offline. Kicked me totally out 1 day & kept saying email or password was wrong but when I signed in using husband's email with the same password it allowed me to sign in. But kept kicking us out because 2 people can't be signed in under same login. Uninstalling didn't work so I eventually had to change my password. Annoying

The agent did a great job with the installation with the outside camera

Oscar was punctual, thorough, professional, and personable. He had great advice for camera placement, and angle, as well.

The agents did an excellent job placing my camera in the right place. They were very knowledgeable and helpful!

More than adequate quality combined with ease of use as well as installation made this a no brainer purchase.

The agent mounted my garage opener and camera and he did excellent job . Much appreciated

agents mounted my cameras and hooked up.wires were hidden and tacked to wall.helped with internet connections.very professional great job

The service technician was fantastic with the camera installation and was very patience with answers to all of my questions.

Great customer service skills. The service was outstanding. The cameras work great.

My service was great, but if they are lined up on the day then they might rush you on not doing certain things but other than that they are pretty good.

Geek Squad install went as well as expected!! Definitely recommend

Friendly help and mounted my Ring camera into our brick exterior without issue.

The guys were great. They were very capable and helpful. They did the job in a timely manner.

This job was subcontracted as Best Buy did not have anyone available in the coming weeks to install my cameras. It was a young gentleman that showed up and I don’t think he’d ever installed this product before. He kept asking me what to do and I felt like I should have just done it myself. When everything was finally done, it worked great but still needed to be adjusted some more.

Vernon was prompt and did an excellent job installing the security cameras. He was thorough and ensured our satisfaction with the placement of the cameras.

Installer was very professional courteous and prompt.