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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3362 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 3,362 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician personable and very efficient at his job. He knew just where to put the cameras for best view.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera/App could be better

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are just what I was looking for. The app could work better. Frequently says offline yet alerts when there is motion so it can't truly be offline. Kicked me totally out 1 day & kept saying email or password was wrong but when I signed in using husband's email with the same password it allowed me to sign in. But kept kicking us out because 2 people can't be signed in under same login. Uninstalling didn't work so I eventually had to change my password. Annoying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My service was great, but if they are lined up on the day then they might rush you on not doing certain things but other than that they are pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Hi Darin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are great the total tech technician was even better. Very professional, patient, knowledgeable and CUTE.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad installed the camera in a perfect are

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent camera.Geek squad was wonderful, knowledgeable and caring.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Marco installed my ring cameras perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marco was amazing and represented Best Buy very well. He was very efficient communicative and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Ring Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ring Camera does a great job, and at night the light comes on and lites up the dark walkway when there is movement.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Installed my security camera's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men came to install and connect everything they were very knowledgeable and professional. Highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and products! I have been left impressed with these cameras!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Installation of security cameras.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vernon was prompt and did an excellent job installing the security cameras. He was thorough and ensured our satisfaction with the placement of the cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and very convenient when you are not familiar with these electronics

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ring Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it tek was great very helpfull seting up n aiming it perfect n how to use it awsome !!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good, BUT STAY PRESENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what, throughout the entire process, make sure you watch their work. They are good, but there are a lot of working parts to getting an install right. The installer may say they understand your instructions, but chances are, they will march to the beat of their own drum unless you explain it perfectly before and throughout the process. I HAD TO CALL THEM BACK TO REFINE THE INSTALL. OVERALL, I AM HAPPY WITH THE VALUE.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    THe Geek Squad are lifesaving!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the home service done by The Geek Squad. The are always professional and helpful. I would always rate them as excellent in every category.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    geek squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras were good quality I purchased 5 pack, the only thing is the battery dies quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Good not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This job was subcontracted as Best Buy did not have anyone available in the coming weeks to install my cameras. It was a young gentleman that showed up and I don’t think he’d ever installed this product before. He kept asking me what to do and I felt like I should have just done it myself. When everything was finally done, it worked great but still needed to be adjusted some more.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    RING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great resolution and picture quality. Very good quality on the night images. Highly would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring Door & Blink Camera Tech Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Team Players Y'all Sent Out Where Very Knowledgeable, Kool Lil Dude & Lil Lady

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad installed my blink camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these cameras are great for home use. i would buy this camera again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing perk for being part of the total tech package and dod s great job

    I would recommend this to a friend