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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3362 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 3,362 reviews
  • Rated 5 out of 5 stars

    Camera se up in front of house.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had prompt service and they even helped us find our charger to charge up the two cameras. They were very helpful and worked quickly. Fred

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did the job when I couldn't- Thank You!!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Geek squad installers. Polite knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent employee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy employee came And listen to my concerns or questions installed my device quickly. He was very polite and professional and respectful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job, and would have them back for more installations.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stewart set up and made sure it was viewing the areas I wanted to watch

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Arlo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, very friendly, listened to my requirements, executed the installation flawlessly. Made sure I was satisfied before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    INSTALLED QUICKLY!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech mounted my cameras and hardware. He was very knowledgeable. He told us the exact spots to highlight!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine to you, for the cameras were melted on my front porch and back patio. Both were adjusted for maximum viewing of all my doorways as well as most of my patio, part of my backyard and the front walkway and lawn areas. He took the time to check it all out show me how it worked and get the best angles for viewing. I appreciated the professionalism and the help because I am definitely a non-techie.! Thanks Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and very professional team. They returned back to do miner maintenance few times. Extremely happy with the service and their communication.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted a camera and solar panel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial set up didn't work correctly. The second geek squad attempt worked perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Seeing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. They took their time and did it right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my Google cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. They went above and beyond to help install my cameras and get our wifi working with them correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Eufy camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the cameras so far and I would definitely recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    competent crew that was cordial and got the job done with minimum hastle

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    very technically sound geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    knowledgeable geeks .. do good work .. accomodating .. flexible .. professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers mounted my camera professionally. They were on time and did a clean job of doing it. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, Perfect installation! They were insformative of use. Exactly what we needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was quick and knowledgeable. I purchased the wrong camera and Ravi went back to Best Buy to purchase the correct camera and installed them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    To thumbs up great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very fast setting the simplysafe 2 way audio cameras.

    I would recommend this to a friend