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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3319 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service for its quick installation, camera quality, and ease of use. The agents' knowledge and professionalism are also appreciated, along with the overall service provided. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities, as well as communication issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 3,319 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy install was on time and they did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stewart set up and made sure it was viewing the areas I wanted to watch

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Friendly!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to schedule and get it to work. Just not too many appointments availble

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ring cameras install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy did a great job and explained everything to me on how the system works and helped me with down loading the app needed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my security camera's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted all 8 of my security camera's and I could not be happier how they are working

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    To thumbs up great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very fast setting the simplysafe 2 way audio cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed cameras hard wired.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed and connected all 4 cameras and good coverage from the cameras at my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ceasar did a great job installing my ring cameras!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ceasar came out on September 1 to install 5 ring cameras. He did a wonderful job. Took the time to work with me to place the cameras for best coverage. He also explained in detail the different functions of the cameras. We walked through each camera and did a full test of the lights, speakers, microphone, and siren. He was patient in answering all of my questions as well! He was great and totally professional and informative.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installer who put the cameras up quick. No issues

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Expert installation by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable Geek Squad installation of my ring cameras

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My service was great, but if they are lined up on the day then they might rush you on not doing certain things but other than that they are pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    outside party did excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did a great job and explained everything as well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Two cameras were installed quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two cameras were expertly installed giving me a perfect view of all the windows and doors that I wanted covered.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Geek squad installers. Polite knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good suggestions on placement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent suggested better locations for the cameras that we had initially proposed. Helped understand how to set up web access

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! Complete installment in good time. Working well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech updated my cameras . I had to get a new sync module.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician did a great job and give me details on the product

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Sold short!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These go thru batteries super fast staff selling them to me didn’t tell me so when the installer came I didn’t have the solar charger to charge my ring. So both of my cameras are inoperable already.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted a camera and solar panel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial set up didn't work correctly. The second geek squad attempt worked perfectly

    I would recommend this to a friend