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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3362 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 3,362 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best installer ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PJ is the best geek squad person I’ve had to my house. Install was quick and easy. His instructions were also great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great, They took there time and explained how the cameras worked and was very patient with me. Thank you geek squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Solar powered camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    William showed up on time..did a very good job. Left contact numbers of his supervisor if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad gets an A+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents that came out mounted both my televisions with no problem and did the same with my spot light. They even showed me how the ring app works.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    some of your agents ok, others SO,so Not going into a lot of detail, because i've never won a gift card for any amount from Best Buy ever.has anyone ever WON? not sure if i would recommend geek squad service

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Professional and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my Ring cameras, Icould have but the installers were easy to use and had ideas I may not have considered like blind spots

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera system for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the night owl camera system and had Best Buy geek squad install it Fast, courteous service team. Very responsive Like the cameras as well Good value for the money

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was great! everything is neat and pro. looking. Could not have asked for a knowledgeable installer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Security Camera Installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my cameras as I requested. I am very pleased with Geek Squad and will continue to use their services.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love her

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing service - will make up reasons for her to come back lol

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Top Rate Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excellent and knowledgeable and considerate Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had such great service for the install of our cameras - 8 in all. Super friendly, showed us how to use all of them, set up our app for us and was quick.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tom Steele - a PRO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He make sure that all the installed equipment are up and running smoothly. Very precised and has a great look of angles where the camera should Ben put into.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Blink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted and set up everything. So far very happy with this system.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Good Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service Tech was outstanding, and knowledgeable job well done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    >> great service that works great. highly recommend <<

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Installers came out to install cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers came out to install Wireless cameras. Show me how to recharge batteries. How to put the app on my phone. We’re very nice and patient

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was quick and efficient, answered all my questions about the new equipment

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed cameras quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the cameras to all of my devices. Great service. I would recommend this to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install work was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad installer was professional very friendly and made sure everything was done right to our satisfaction.

    I would recommend this to a friend