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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3378 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 3,378 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installers were great to work with. thought they did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    BestBuy Allstars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible Squad Members - they were very confident and conscientious! Super knowledgable and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the camera and VERY patiently answered all of our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Rob 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras. Good value and the Geek squad installs them

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Product and Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad provided an easy set up and the light/camera combo works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wireless Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it is wireless. Got rid of the wires that we had previously. Easy to navigate on the app.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job by Steve!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve was great. Neat and very helpful! Did an amazing job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Ring Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Ring cameras are working as expected. Thanks to geek squad for excellent and professional service

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service , fast response and they provided quality work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was quick and knowledgeable. I purchased the wrong camera and Ravi went back to Best Buy to purchase the correct camera and installed them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came to our home to adjust the sound system and to install 4 outdoor cameras. They were very knowledgeable and polite while working. They then explained to us how to use the remote control to get the quality picture. Matt and his partner downloaded the cameras onto our cellphones and listed each one for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your team member was on time, professional and courteous. He exceeded my expectations and will use your services again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great and professional guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    professional service and willing to help including giving great advise

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Ring Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. I love using geek squad for installs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation of ring camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very experienced in installing my cameras and everything went smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Install Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast Installation and good Services. thank you. good job

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad installed 8 cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike was so knowledgeable, efficient and very patient.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great at Installation Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractor working for the Geek Squad was neat and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted cameras and showed how to use the app with features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasant surprise - Very Professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very pleasant surprise. The installer was highly professional and organized from the beginning. He outlined our options and guided us through a configuration that he thought might not work, but did mostly in the end that was very effective for us. I was also pleased that he communicated effectively to set the appointment and time of arrival. That saved a lot of time and stress. First time I have used Geek Squad, but will do again.

    I would recommend this to a friend