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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3319 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service for its quick installation, camera quality, and ease of use. The agents' knowledge and professionalism are also appreciated, along with the overall service provided. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities, as well as communication issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 3,319 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Indoor Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these cameras, and the tech did a good job installing them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Techs were very friendly and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great team to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who did my install were very helpful and knowledgable. So glad I had them do this install

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent thatvinstalled my Ring security cameras was professional and thorough.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    USE THEM ALL THE TIME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    COULDN'T HAVE BEEN TAKEN CARE OF ANY BETTER, FROM INSTALLATION TO BEING SHOWN HOW TO OPERATE THE SYSTEM. HAVE USED THEM BEFORE AND WILL KEEP ON USING THEM!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was timely, professional, quick and worth the cost of installing three wireless security cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was very helpful. He installed all our camera's

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my cameras to my liking and adjusted upon request

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    In and out quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without lifting a finger, I was set up and had my system explained to me. Would have taken me much, much longer to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great and professional guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    professional service and willing to help including giving great advise

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad mounted my cameras quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my cameras the way I told them with patience, they did a good job

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great at Installation Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractor working for the Geek Squad was neat and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly recommend this service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complexities of initial setup should be left to the experienced. Users can easily manage regular operation.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 4 out of 5 stars

    night owl security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job. geek squad, very efficient, knowledge and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Arlo Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not easy getting to the correct people and phone number to have Arlo installed however the installer after the initial communication to install was resolved was completed without issue. I feel the delay was due to COVID and not enough help within the store itself. Arlo is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Security System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everybody involved in this process made things easy for us and in the end, everything works properly and I couldn’t whappier with the outcome.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he was great on time very professional didnt make a mess

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Product and Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad provided an easy set up and the light/camera combo works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy technicians, Burlington NC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy technicians determined the best locations for maximum coverage of the four(4) spotlight camera's purchased. After the installs, they instructed me on how to charge the batteries and basic operation. I am very pleased with my purchase and the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the camera and VERY patiently answered all of our questions.

    I would recommend this to a friend