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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3378 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 3,378 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Cameras in house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras work great. I have them in every room of the house for piece of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job performed and did some detailed set up that supported the applications as well

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nest cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed two nest wired cameras in two locations at my home

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NICE, COURTEOUS GUYS. GOT THE JOB DONE CORRECTLY AND HELPED ME CONNECT MY CAMERAS.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed my new nest camera and added it to my Google Home app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installer went above and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer worked extremely hard to try and get this system to work but due to limitations of this system, it would not accept our password that we use for all of the things hooked up in the house. It would have been too difficult to change all of the passwords for everything else, so we are returning this system and buying another.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    security ready

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all cameras and solar panels done great job very friendly ansered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer Service. Workers patient and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer with Geek squad and Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin and Jonathan from The Geek Squad install two Security Cameras for my home and family. The squad was on time, friendly, courteous and very respectful, it was a pleasure having them in my home and working with them both.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They came, they installed, they explained.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time. They installed the equipment. They then took the time to explain how the service works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician did a great job with the install. Also explained everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could have done it myself, but I had a geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman at the store didn't think these cameras would work for me because I had less than 100 mbps. Also, I had previously purchased the geek squad subscription for one year when I had a car radio installed. The techs who came out didn't think all 6 cameras would work because of the distance to the base unit. Bottom line, everything works fine. These guys went above and beyond and they were surprised that all the cameras worked. It was worth the $50 for the piece of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    3 TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job mounting and tuning in our 3 TVs and we would use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The job was done just like I wanted it done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very polite, and they made sure they installed the cameras just like I wanted them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a phenomenal job mounting the cameras. Well worth the money spent and would recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brink Camera System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guys (Cody/Fred) installed my Blink security/Camera system and it worked great !! These guys are very professional, Courteous and extremely knowledgeable. Super Awesome Technicians

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service Tech was knowledgeable and pleasant. She was only able to install one camera vs the 2 that came in the box. She was not authorized to drill in concrete, which I understand, however, if the Geek Squad has a property owners written permission to drill a small hole, which in this case she did, I believe the job could have been completed. The Geek squad should reconsider their process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Friendly employees. Will definitely be using them in the future

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Did Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who installed the cameras identified themselves professionally and had ID. The installation was done to my satisfaction. Questions I had were answered timely. The operation of the cameras was explained to me in a manner that was explanation and demonstration. I have had no problem with the work performed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Technician is very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and knowledgeable technician . He’s so good with his work

    I would recommend this to a friend