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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3363 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 3,363 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a good job installing....the camera these camera are great security...

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outdoor security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, he asked me where to install them. And did it very quickly in a professional way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy technicians, Burlington NC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy technicians determined the best locations for maximum coverage of the four(4) spotlight camera's purchased. After the installs, they instructed me on how to charge the batteries and basic operation. I am very pleased with my purchase and the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They guys were great excellent work and service. Both were so friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installer went above and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer worked extremely hard to try and get this system to work but due to limitations of this system, it would not accept our password that we use for all of the things hooked up in the house. It would have been too difficult to change all of the passwords for everything else, so we are returning this system and buying another.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my Nest thermometer quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected the nest, linked it to my phone and showed me how to use it. He was very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installed my Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Team mounted all cameras. They were on time and did a great job. Must add they had me laughing,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my Arlo cameras and mounted one on outside of cottage. He was very knowledgeable and helpful in reviewing how cameras worked in their app. Couldn’t ask for anything better.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed my Blink system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to work with. Got all installed and working in good time. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Cam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was installed quickly and professionally to my satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and fixed the security cameras, and they did it professionally

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful easy install best. But is the best!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy came to the house and did a very good job. He was very profundo answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed camera and solar battery charger. Showed me how to check battery levels and use the app. Great job and service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Technically educated, but sloppy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed the position of an outside camera not to my liking, wanted it on the opposite corner of the house. He moved it to my liking and agreed to reasoning for the placement. But in doing so he left two holes in our siding from the original placement. In your advertisements and videos Best Buy employees are dressed neatly and in uniform, The Geek Squad who showed up for our service was not in uniform which I can understand for they had winter coats on and were working outside, but Best Buy should at least provide a belt for its employees to hold his pants up so his underwear are not showing. Bad look doesn’t bide well for the Best Buy brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent geek squad service. I never have any issues with the geek squad service. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my Ring cameras!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nick was great during install and really took the time to explain everything!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    my cameras installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 6 cameras installed and the tech did a great job of installing them. I love using total tech!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install was so smooth and fast!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation took less than 45 minutes for all 4 cameras. Geek Squad representative was knowledgeable and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed my new nest camera and added it to my Google Home app.

    I would recommend this to a friend