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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3363 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 3,363 reviews
  • Rated 5 out of 5 stars

    Great attitude and very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service as always. Great attitude and very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    5 stars for the Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed our wireless security cameras in a short amount of time and everything is working perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great techs!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both we’re knowledgeable, friendly, prompt and very responsive to what needed to get done. Thank you!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a perfect job. Neat,prompt in arrival, professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My Home Security Devices!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy walk through and understanding. The tech truly cared about my understanding and went above and beyond to ensure I felt at ease with the whole process. Safety was the top priority for each of us and it was very reassuring. Thank you !

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Hate it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted it and one of them the batteries die with 48 hrs. I called and complained to the geek squad. Same camera comes out of the attachment that's screwed on the siding. Everytime I changed the batteries which is every 2 days the whole camera comes out. I regret I brought this.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My indoor camera was installed within minutes, I really really like the quick service I received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Security System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everybody involved in this process made things easy for us and in the end, everything works properly and I couldn’t whappier with the outcome.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installing was quick and easy for the Geeks.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent arrived on time and was very helpful. He even went back to the store to get additional camera for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dejuan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dejuan at Geek Squad was AWESOME!! Polite, professional, patient with my questions, very informative and did a great installation of 3 cameras with solar panels and a ring doorbell. Dejuan made it a great experience!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are older and it was great that they installed this for us. They were very professional and did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time =, installed camera without issues, works great

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who came out to install my security system was professional, knowledgeable and answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents seems professional and maintaining standards during the time of covid Worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Har Working group

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked very hard attempting to make my camcera connection to be a efficient as possible. Unfortunately this will be the last free installation by the geek squad since that benefit is going away.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very professional, quick installation, very knowledgeable and personable. Very happy with the service I received.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Respectful Staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff were very professional and mounted the camera in the best location for security purposes.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nest camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Prompt and courteous. Quick install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job explaining and installing. Ontime, quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service/ Couldn't ask for more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had security cameras installed. When I bought them, I told both the lady on the Geek Squad and the Sales Person in the Security Camera section exactly what I was doing, why, and what I wanted. Not only did they not schedule enough time for the Geek Squad to complete the services, but they sold me the wrong equipment. After 3 trips, one with a supervisor, and ending up taking down what I originally bought and getting a new system, I am fully pleased. Geek Squad you rock!

    I would recommend this to a friend