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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3319 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 3,319 reviews
  • Pros mentioned:
    Camera quality

    Rated 1 out of 5 stars

    Geek Squad moved my RING camera efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents moved a ring camera and solar panel from a shady inconsequential location to a sunny spot that illuminates 3 entries to my business so I never have to change batteries and I can view who is coming in and leaving. On time and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two men came as scheduled, on time. They brought the equipment. Took their time to explain everything to me and then proceeded to place the items where we wanted them. They were very patient. They then connected the units and also connected them to our I Pad and cell phone. Thet made sure everything worked before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth the monies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I am certain installation would have been easy, it was worth my time to pay for the GEEK installation. It was good service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job explaining and installing. Ontime, quick and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed Ring Devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my Ring doorbell and 2 cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Technician was superb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was superb. Very patient and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that were sent out to install the cameras were very nice and professional. The instructions they provided were clear.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    great person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    person was very knowledgeable and friendly with a lot of patients because i had so many questions. he was very thorough

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My indoor camera was installed within minutes, I really really like the quick service I received.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great techs!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both we’re knowledgeable, friendly, prompt and very responsive to what needed to get done. Thank you!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality good price and great quality service friendly customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Profession and perfect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who helped me was wonderful. Very professional and gave recommendations that I really appreciated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad: My First Go To Resource

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is my go to resource for maintaining my laptops. I bought a Toshiba Satellite in 2010. Geek squad kept it going till February 2024. Gotta love the Totaltech program.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    5 stars for the Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed our wireless security cameras in a short amount of time and everything is working perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Arlo security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers installed my Arlo system and did an excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents seems professional and maintaining standards during the time of covid Worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent did well but admitted it ws his first time to install these devices. It would have helped if he took a fe minutes to explain how to use the cameras. The lights work well. But cameras seem complicated.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    to everyone thank you for you knowledge and professionalism

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That came and put them up because I’m not handy and it works great!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Recharge First - Then Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, I didn't know that the camera battery which came with the camera had to be charged before using it, so it died shortly after installation. I would have thought that the gentlemen installers would have known that.

    I would recommend this to a friend