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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3378 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 3,378 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera was installed quickly and they work great! I would definitely recommend the service.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are real nice now I have to learn how to work them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good. Theyre helpful, and my issue was resolved easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech guy was really knowledgeable and went over everything. Great customer service from tech. So far so good with the cameras. Almost a month and batteries around 87%. I linked with Alexa for notifications when there is a person on my front and back porch. I may need a WiFi extender, sometimes I get poor connection on the side of house farthest from my router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service! 100% Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service! 100% Recommended. Great Service! 100% Recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my camera great job. As well my new wifi modem system. TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad In-house Appointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT!!! Squad was well informed and helpful. Thanks Guys!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Video service majors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Done great job, very informative answerdd all my questions .

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Besy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best guys on the market. Knowledgeable, friendly, And very efficient

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but not quite great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs who came out were all great and really nice and professional. My one knock on them is that the camera that was installed on the garage was not placed in an ideal location. I would have much preferred that it was installed higher so no one would be able to move it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quickly installed Ring Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional service. Answered our questions and explained usage very clearly. Would gladly welcome him back to install or service our current equipment needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent geek squad service. I never have any issues with the geek squad service. I highly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Hate it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted it and one of them the batteries die with 48 hrs. I called and complained to the geek squad. Same camera comes out of the attachment that's screwed on the siding. Everytime I changed the batteries which is every 2 days the whole camera comes out. I regret I brought this.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Arlo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew awesome every time he comes out to eork on anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I don't remember his name but he looked like my ex

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very experience and knowledgeable and explained everything to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tech very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech agent mounted all 4 cameras., hook up computer system and all devices working in perfect order as requested..The whole appointment went fabulous without any delay during install. Great walk through to let know how everything would work and in changing batteries and keeping system running without any problems. Experience was remarkable!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS A MUST TO HAVE. A GREAT PURCHASED IF YOU HAVE A HOUSE A APARTMENT.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was installed and working to our complete satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent was quick and efficient with installing Ring cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a good job, professional and answered any questions.

    I would recommend this to a friend