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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3378 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 3,378 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Phil was super!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phil took his time and ensured all of my items were installed correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my cameras fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my cameras and did an excellent job. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Security System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everybody involved in this process made things easy for us and in the end, everything works properly and I couldn’t whappier with the outcome.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best Buy The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am feeling happy to purchase my first time cameras for my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was great. He explained the whole system to me. He then help me download the app and assisted me inlogging in all the cameras. He then installed all the outside camera's and the solar panels. Came back inside, checked the system, named all the camera's, and tested everything once more. The whole experience was great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad hooked up my camera's quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my camera's and showed me how to set up my monitoring on my phone

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Paul was a professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed my experience with Paul! He was truly a professional!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and was on time and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Things went well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted cameras appropriately! Agents were professional! Agents were on staff!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks guys installed 4 Arlo cameras. Excellent job. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My camera was installed in a timely manner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my outdoor camera and it is great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv and cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation service of tv and ring cameras

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    geek squad is about that bidness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my ring cameras, very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and fast and he is Soo nice and he know what’s he’s doing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Technician installed my cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians installed and mounted our cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Hookup work very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came and hooked these cameras up and made sure we knew how to work them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation was perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are extremely happy with the Geek Squad's installation of our Arlo cameras and doorbell and new router and wifi extender. Our first visit was from a contractor hired by Geek Squad and the results were not good. Once the Geek Squad came to do the install everything went smoothly. Love Geek Squad!!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Awesome Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leopold is patient knowledgeable and always on time! Highly recommended!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Security camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paul deGracia did an outstanding job installing my Ring spotlight cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind, knowledgeable, efficient, and friendly technicians.

    I would recommend this to a friend