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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3378 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 3,378 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These professionals know what there doing. Again money well spent.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my cameras quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my cameras quickly and with no issues

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Soo good I ordered 3 more just to cover the blinds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel safer and love the fact that I can see who it is at door

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who installed my cameras were so kind and knowledge. They made sure they answered all my questions and that I knew how to work the cameras before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great camera the Geek squat was very profesional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install delayed due to weather and BB scheduling. The two techs were amazing and quickly set up the stuff to install. They PATIENTLY and KINDLY showed us that our install plan would not benefit and made sure we were happy before moving on. GREAT JOB, GUYS!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does it again!! Makes installation pain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and set up all 3 cameras in a relatively short amount of time. He had everything in working order and cleaned up excess packaging. He was friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barry did a great job installing our cameras! He was early, was patient with us as we looked at what we wanted to have covered. I highly recommend the Tech support and especially Barry out of the State College store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool lil Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little camera. The automatic privacy slide that covers the lens is really nice. You dont have to wonder if the camera is recording when off. Its perfect the size to kind of hide it. There are some features it should have for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad member was great. Took time to explain how camera works and made recommendations. He was very professional. I love my cameras. Clarity is excellent. I now have peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geek service ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad showed on time and did a professional job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and synchronized the equipment fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad very helpful and explain everything on an easy way. Nice manners and took time to listen to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - the Professionals from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the most professional Geek Squad Team to provide services at my home. They kept me informed of their arrival time, what they would be doing and asked me questions about my concerns to better install Ring exactly where it would do me and my family the most good.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my arlo 2 system

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Installed and programmed cameras and controller.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install of cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted cameras in a truly professional way.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theses guys did a great job installing camera and solar adapter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and knowledge work done in a short time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was done nicely and seeking our input on what suits us best in all steps

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very knowledgeable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very good and patient. He knows his stuff.

    I would recommend this to a friend