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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3363 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 3,363 reviews
  • Rated 5 out of 5 stars

    Best Installer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. The installer knew just where to place the camera for the best view. It works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the security cameras they give me extra security when I’m away from home I can monitor what is happening inside and outside of my home. I also feel safer at night when I’m home alone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very knowledgeable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very good and patient. He knows his stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theses guys did a great job installing camera and solar adapter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    win win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this protection it a great thing to have when the unexpected happens. this has saved me on more than one occasion. this is one of the reason I buy from best buy. it gives you piece of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are loving our cameras. Great job! Great group of people.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick installation with explanation of product fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Products installed & functions displayed& explained.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring camera's and doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service! The technician was very polite and professional. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was done nicely and seeking our input on what suits us best in all steps

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Liked the Geek person who installed cams

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Corey was knowledgeable, helpful, professional, and patient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    got it done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted my new security cameras with batteries and then came back to mount the solar panels so we don't need to keep changing out the batteries, and they installed the solar panels where they can receive more light.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Like Best Buy. Didn’t care for Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was 4 hours late with no notification. Once he got here he installed the mounted cameras with some thought. The “plug & play” cameras that didn’t have to be mounted he just found the easiest spot to plug. I had to move both cameras & later had my son, who lives out of state, mount them for me so they didn’t get blocked or knocked off of the counter.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely professional, very patient. I was very pleased with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Job well done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a well trained squad. They know their stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always feel like somebody's watching me... its m

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great... you can talk through the cameras! Now when the neighbors walks her god forsaken poodle and it tries to poop on my yard i start barking uncontrollably and it takes off so fast!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellently done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely satisfied with installer. Will highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bryan from the Geek Squad in Corpus Christi came and installed our cameras and wifi extenders and did a wonderful job. He was very professional and kind and worked very hard to make sure everything was working properly. Thank you very much for doing a superb job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was great and he's a very nice person. He came and did what he had to do, we had small conversation, he was knowledgeable. He understood everything that I was saying to him and about my concerns and he even gave me his number just in case I needed him or I for got a question to ask about the system

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The squad was very knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some problems with the security camera's at first, but now they are working just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 1 out of 5 stars

    Geek Squad moved my RING camera efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents moved a ring camera and solar panel from a shady inconsequential location to a sunny spot that illuminates 3 entries to my business so I never have to change batteries and I can view who is coming in and leaving. On time and efficiently.

    I would recommend this to a friend