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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3378 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 3,378 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good as usual-geek squad folks always knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always feel like somebody's watching me... its m

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great... you can talk through the cameras! Now when the neighbors walks her god forsaken poodle and it tries to poop on my yard i start barking uncontrollably and it takes off so fast!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outstanding product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the product and will recommend to my friends

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying our installed cameras. Great pictures...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing security cam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan, the geek squad installer is great! This is the 3rd time I have had him out to install security cameras. He is professional and personable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still aggravated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next time send people that know what they are doing

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great product, satisfied with the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable with installation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo has made my life a whole lot easier!! Thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provides super service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had geek squad mount our tv and google cameras, on 2 different days. Both instances the team was fabulous! They were patient and professional, getting the mount spot just right! I would highly recommend them over and over!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ARLO Camera System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera tech person cleared up several issues we were having with our newly purchased Arlo camera system. We have 2 issues left but are meeting with the Geek Squad to assist since the tech was unable to fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad had no issues installing cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed two cameras. They were polite and helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Outdoor camera installation was fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed 3 outdoor cameras. They were fast and efficient, but one camera has a limited view. That one should have been better located. Overall, I am glad to have the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and highly recommend Best Buy. Called service they were able to come out and do my install and kept me informed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great/Efficient Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my two ring cameras, adjusted the angles to my liking and showed me how to change the batteries. The agent was great and I would definitely use this service again.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Solar panels

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent put the solar panels up and hooked my cameras up. But sometimes not all are charged or charging

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent mounted all my cameras nicely,he was listening to my question and giving sugestion that work in most angle of the house

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did a great job installing my nest cameras

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad home installation is the only way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad team who came to install my new Arlo Security System were fantastic!! Professional, efficient, and very customer-focused. I hope I get them the next time I need similar help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brian Ziegler was a pleasure to do businesses wit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally have a much needed security system for my home. Brian worked around my busy schedule, and left me satisfied and happy. I’d recommend geek squad to those wanting a dependable camera system installed by those who know and care about what they’re doing..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team Mike and Alex were fantastic Worked hard to get the security system up and running working through some challenges Very pleased with this team and Geek squad GoyJob guys!

    I would recommend this to a friend