Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3337 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 3,337 reviews
  • Rated 5 out of 5 stars

    Excellent Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. The only issue i had was that they removed all the packaging from the products purchased. I did not have any paperwork to refer to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed Outdoor Camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Works through the worst weather.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing Ring Spotlight Cameras

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job installing cameras and ensuring everything was working before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Video camera's

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very excellent and his services was outstanding.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I paid for geek squad not a subcontractor

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was not geek squad but a subcontractor . He was friendly but once they leave your property u can forget about any communication with them. I had issuses but they never answered or return my call.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent camera system for homeowners

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase. The Arlo app is super easy to use. I can stream and watch all video clips when I’m away from home. I’m no longer have to pay for monthly subscription from a home security system company. Very satisfied customer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installation of security system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys who were very nice installed my blink camera system snd connected it to my Alexa shadow box and I love it works great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    To much information

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got several bits of different advise from the three installers that came out. It confused me and delayed the overall installation

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad didn’t give up until the job was comple

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to re-connect both of my doorbell ring cameras

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good help and polite and will use them again.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really polite and helpful and would use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working perfectly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Nice person. Awesome work.i would tell my friends about them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The home welcoming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was mounted perfectly in the center. And everything was explaining to me in full detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed them with care

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outdoor cameras were mounted along with solar panels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cam install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did everything on time & gave great advice. Very informative & respectful geek squad representation. Thanks guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, very knowledgeable! He answered all our questions and made great suggestions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can’t beat this!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cant beat this for the great price bby charges! Installers were on time, quick, communicated well, did fantastic job! Highly satisfied!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo Camera Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the cameras, I had already connected. I would suggest they bring additional mounts as part of the install process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good installer , im going have them come back out ro install more camera

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was great and n o problems getting the system installed. My only problem is when active I need to remove my outside flags as they trip the outside cameras continuously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    set up system in good time frame.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad had to return as the subcontracter entered the wrong email address, but when they returned they got it working right in no time, excellent job, and showed me things I did not know the cameras did.

    I would recommend this to a friend