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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3363 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 3,363 reviews
  • Rated 5 out of 5 stars

    Geek Squad - Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service provided was quick and efficient. I'm very happy there is a service like this available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and made sure that I understood how to use the camera on the application. They made sure that I approved the location of the camera and what areas it covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and made sure that I understood how to use the camera on the application. They made sure that I approved the location of the camera and what areas it covered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very informative and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to install them myself so I asked Best Buy to install them. The gentleman was fast, friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my Google Nest Camera, connected the camera to wifi and setup Nest home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable. Enables us to see the furthest corner of our property.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are professionals

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad changed out 2 tvs. Added Ring Alarm and 6 Motions. Added Ring doorbell. Done quickly, cleanly and help set up all apps onto my phone. They made sure I understood how to use the apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rapid charge. Buy them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work real good i will recommend it to anyone i like my phone charge fast no patience .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy of this team and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service the team was peofetional patient and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was on time and totally efficient. They were very respectful of me and my property. They informed me about the product and were very tidy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    To much information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got several bits of different advise from the three installers that came out. It confused me and delayed the overall installation

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek quad, very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted a solar panel, for an outdoor camera, so it charges all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek tech Joseph and helper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek text mounted my doorbell and my camera from link and did a wonderful job and programmed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brian from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my Ring and Brian was excellent. He was very patient and professional.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Charged for service not performed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was charged for installation that was never made. The Geek Squad was supposed to return the battery operated Cameras back to the store. Have been charged for the returned cameras and installation that never took place.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad got my cameras working!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras were already installed but I couldn’t connect to new WiFi. He called ATT and Ring . Went above and beyond!!! Got my camera’s back working!! Great job. VERY happy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    just what we needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this system. I actually have two and am enjiying both.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad installed with professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer representative connected all the products to my satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonderful gentleman installed our ARLO security system. Followed Covid protocol the entire visit. He was kind, helpful with explaining and an employee to be very proud of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Again Delivered!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carlos Padilla was on-time, professional, friendly, and made sure everything worked before leaving. We would wel owe him back.

    I would recommend this to a friend