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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3337 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 3,337 reviews
  • Rated 5 out of 5 stars

    I can see anything going on.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the cameras notify off any movement out by pool or in front of the house. GREAT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WALTER IS THE BEST.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Walter was the best, he was on time, he explained everything. Showed me how to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    just what we needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this system. I actually have two and am enjiying both.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not now install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great job thank you so much I m so happy install my Arlo camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and made sure that I understood how to use the camera on the application. They made sure that I approved the location of the camera and what areas it covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and made sure that I understood how to use the camera on the application. They made sure that I approved the location of the camera and what areas it covered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very informative and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to install them myself so I asked Best Buy to install them. The gentleman was fast, friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad explain very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service I recommend they answer all your questions. They will help you and very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good surveillance system, highly recommend to all who want peace of mind and security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed POE Cameras quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good and easy to schedule a appointment!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera Ready

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job….efficiently connected two outside camera and got the system up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was on time and totally efficient. They were very respectful of me and my property. They informed me about the product and were very tidy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    porch camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is really not all that clear, somewhar dark

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Again Delivered!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carlos Padilla was on-time, professional, friendly, and made sure everything worked before leaving. We would wel owe him back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are professionals

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad changed out 2 tvs. Added Ring Alarm and 6 Motions. Added Ring doorbell. Done quickly, cleanly and help set up all apps onto my phone. They made sure I understood how to use the apps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best decision i ever made as an adult. So worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job and was very polite and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gook Squad SimpliSafe installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Edward proactively communicated, arrived on time and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras have been working great. Love them. Install was quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the Geek Squad. The technician showed up on time and was very professional. Completed the task quickly and completely.

    I would recommend this to a friend