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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3378 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 3,378 reviews
  • Rated 5 out of 5 stars

    Video camera's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very excellent and his services was outstanding.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best decision i ever made as an adult. So worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greeksquad has nothing to do with the product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not know about wire outside before installing this product I was told that it can be wire or wireless miss info.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installing cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and friendly customer service, very polite and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and efficient service providers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jose was wonderful and very efficient! All of my total tech service appointments have been a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Guys were very professional. They answered all of my questions and where I had Doubt they assured me everything will be fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful and quick but they quit working after 2 weeks and had to be reinstalled by other Geek squad agents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up security system perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rep was courteous, professional and friendly. He was willing to go above snd beyond to satisfy. Explained everything clearly. Offered suggestions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brian from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my Ring and Brian was excellent. He was very patient and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Product is definitely a competition for other ones on the market by far right now I would recommend when talking about best of the best warranty for your equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Product is definitely a competition for other ones on the market by far right now I would recommend when talking about best of the best warranty for your equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service! I am always pleased with the service I receive from Best Buy. This is a good example.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad explain very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service I recommend they answer all your questions. They will help you and very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The technician was terrific, courteous and profes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was in frequent communication with the details on when they would be arriving and called to confirm when they were on there way. Very pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable. Enables us to see the furthest corner of our property.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    porch camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is really not all that clear, somewhar dark

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and fix the problem with my cameras got them all connected but left me to deal with the password problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my devices are installed, setup and ready to run. They went through each device and showed me how they work together

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad team knocked it out of the park!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks squad guys accomplished what would’ve taken me a whole day in one hour!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WALTER IS THE BEST.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Walter was the best, he was on time, he explained everything. Showed me how to use it.

    I would recommend this to a friend