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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3363 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 3,363 reviews
  • Rated 5 out of 5 stars

    Geek squad team knocked it out of the park!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks squad guys accomplished what would’ve taken me a whole day in one hour!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional. customer service was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was satisfied with the service and professioalism i received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the Geek Squad. The technician showed up on time and was very professional. Completed the task quickly and completely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Arlo 4 camera system install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK squad installed my Arlo 4 camera system. They were prompt and did a great job. They also took the time to explain on how to use it and the different functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security Camera Installs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful, prompt and clean service. Clear communication and on-time for appointments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WALTER IS THE BEST.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Walter was the best, he was on time, he explained everything. Showed me how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great attention to detail in explaining describing the functions of how to navigate and understand the process of using the mobile app that is associated with the cameras system

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best decision i ever made as an adult. So worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad explain very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service I recommend they answer all your questions. They will help you and very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camaras installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris did a good job! Cameras working good, nice job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can see anything going on.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the cameras notify off any movement out by pool or in front of the house. GREAT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great workers with positive and friendly attitude during install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better then expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase of the Arlo Pro 2. The Geek Squad install was great. They were great to work with and were very informative. Highly recommend the security camera and the install by the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was quick and efficient. He assured me I could have installed the cameras, but I felt better since he did it. No problems and he gave good advice on charging the cameras too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good surveillance system, highly recommend to all who want peace of mind and security.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    porch camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is really not all that clear, somewhar dark

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek did it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad came out an installed for me. he was ok. at first it seemed like he did not want to do the job but then he did it. was not that hard to do but I do not have the tools to do it myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He installed it very well!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who installed the door bell was efficient and effective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera Ready

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job….efficiently connected two outside camera and got the system up and running.

    I would recommend this to a friend