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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3378 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 3,378 reviews
  • Rated 5 out of 5 stars

    Good System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good surveillance system, highly recommend to all who want peace of mind and security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security Camera Installs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful, prompt and clean service. Clear communication and on-time for appointments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek quad, very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted a solar panel, for an outdoor camera, so it charges all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed them with care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outdoor cameras were mounted along with solar panels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were very friendly and knowledgeable. Made sure everything worked to my satisfaction before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest cameras work great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent efficiently and proficiently set up the cameras and accounts for us - then patiently explained everything to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good help and polite and will use them again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really polite and helpful and would use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek swuad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from geek squad. Punctual and very professional. Gave us a detailed explanation about how the cameras would work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs knew what they were doing. Good job. Although 1 solar panel is not working, we used the things they educated us on our equipment so we were able to troubleshoot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad installed with professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer representative connected all the products to my satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera Ready

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job….efficiently connected two outside camera and got the system up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can see anything going on.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the cameras notify off any movement out by pool or in front of the house. GREAT!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wireless Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will recommend this wireless cameras is very good security cameras

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did not use this service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We would have had to wait over two weeks to fit in the schedule. Then, I noticed there was an additional $69.99 delivery fee on top of the $129.99 installation fee PER camera system. Total for delivery and installation on the same day of $329.97 plus tax. Tech said it would be a easy installation and wouldn’t take very long. My husband and son installed them within an hour. So, it is easy to install.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy of this team and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service the team was peofetional patient and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was great and took the time to explain everything to us. We are enjoying the added security to our home. Thank you, Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tremendous as usual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the system expertly in a very short time. He was willing to answer all questions we had and pointed out the need for the solar cell to keep it charged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was satisfied with the service and professioalism i received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agent got my cameras working again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent got my cameras back online. He knew exactly what was wrong and how to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent setup my cameras, he was courteous, and respectful, knew his job very well

    I would recommend this to a friend