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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3337 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 3,337 reviews
  • Rated 5 out of 5 stars

    Install went smooth.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job, very professional. Would definitely use geek squad again if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Both geek squad and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service and would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and efficient service providers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jose was wonderful and very efficient! All of my total tech service appointments have been a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad got my cameras working!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras were already installed but I couldn’t connect to new WiFi. He called ATT and Ring . Went above and beyond!!! Got my camera’s back working!! Great job. VERY happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent setup my cameras, he was courteous, and respectful, knew his job very well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installing cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and friendly customer service, very polite and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my cameras quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick install and answered any questions about the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonderful gentleman installed our ARLO security system. Followed Covid protocol the entire visit. He was kind, helpful with explaining and an employee to be very proud of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agent got my cameras working again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent got my cameras back online. He knew exactly what was wrong and how to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My geek squad crew was number one they did a great

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agents were great best guys we had here in a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Arlo 4 camera system install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK squad installed my Arlo 4 camera system. They were prompt and did a great job. They also took the time to explain on how to use it and the different functions.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needing help with issue with one of the cameras. I have a representative that has come out and indicated it was a lose connection. Wanted me to report back if the issue comes back, and it has. I contacted him again but have not heard back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my cameras quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your geek squad is very friendly and are very knowledgeable. I can always count on them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great attention to detail in explaining describing the functions of how to navigate and understand the process of using the mobile app that is associated with the cameras system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install staff were professional and helpful in positioning cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was quick and efficient. He assured me I could have installed the cameras, but I felt better since he did it. No problems and he gave good advice on charging the cameras too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera connection

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted all my cameras and set up wifi account and connected the devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simpli safe install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech who came out was absolutely incredible. He was so patient and super knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return home visit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still waiting for geek squad to call for follow up RETURN visit to install electrical cords

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were very friendly and knowledgeable. Made sure everything worked to my satisfaction before they left.

    I would recommend this to a friend