Customer Ratings & Reviews

The service technician was prompt, polite and quiet good. Got my security system connected to the internet. Got my fourth camera working, which lasted about 24 hours. Said the Geek squad would be contacting me to get a wi-fi extender for my fifth camera, never heard from anyone again. Had to buy another service contract to get someone out to look into my problems

Needing help with issue with one of the cameras. I have a representative that has come out and indicated it was a lose connection. Wanted me to report back if the issue comes back, and it has. I contacted him again but have not heard back

The tech who came out was absolutely incredible. He was so patient and super knowledgeable.

Still waiting for geek squad to call for follow up RETURN visit to install electrical cords

Install was great, Brian was very professional, polite and a lot quicker and easier than I could of done. I’ve had no problems with my Arlo WiFi Security Camara’s

I will recommend this wireless cameras is very good security cameras

Rep was courteous, professional and friendly. He was willing to go above snd beyond to satisfy. Explained everything clearly. Offered suggestions

Quick install and answered any questions about the product

The agents mounted all my cameras and set up wifi account and connected the devices.

Great service from geek squad. Punctual and very professional. Gave us a detailed explanation about how the cameras would work

Excellent customer service and would highly recommend.

Techs did a great job! Explained how to use the system - very thorough. The only snafu was trying to get an appointment- said I was out of area-then why sell the installation? Took a long time to get appointment.

The Geek Squad agent efficiently and proficiently set up the cameras and accounts for us - then patiently explained everything to us.

My agents were great best guys we had here in a long time.

Did not know about wire outside before installing this product I was told that it can be wire or wireless miss info.

Great customer service! I am always pleased with the service I receive from Best Buy. This is a good example.

Install staff were professional and helpful in positioning cameras.

This Product is definitely a competition for other ones on the market by far right now I would recommend when talking about best of the best warranty for your equipment

This Product is definitely a competition for other ones on the market by far right now I would recommend when talking about best of the best warranty for your equipment

The team was in frequent communication with the details on when they would be arriving and called to confirm when they were on there way. Very pleased with the service.