Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3337 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 3,337 reviews
  • Rated 5 out of 5 stars

    Great job, Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came out to my house to install Arlo cameras. They were prompt and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent did a fantastic job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was great did a great job very reliable would recommend to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connected my Cameras

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped get my outdoor camera's set up and connected. Great Service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service! I am always pleased with the service I receive from Best Buy. This is a good example.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was great, Brian was very professional, polite and a lot quicker and easier than I could of done. I’ve had no problems with my Arlo WiFi Security Camara’s

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greeksquad has nothing to do with the product.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not know about wire outside before installing this product I was told that it can be wire or wireless miss info.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once they show up they were great They kept changing my appt. time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs did a great job! Explained how to use the system - very thorough. The only snafu was trying to get an appointment- said I was out of area-then why sell the installation? Took a long time to get appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My purchase.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received excellent customer service and the salesman knew exactly what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Product is definitely a competition for other ones on the market by far right now I would recommend when talking about best of the best warranty for your equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Product is definitely a competition for other ones on the market by far right now I would recommend when talking about best of the best warranty for your equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was very polite and helpful. answered any questions we had on installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqad installed Ring camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed and set up my Ring camera and showed me how to use. Wonderful young men very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The technician was terrific, courteous and profes.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was in frequent communication with the details on when they would be arriving and called to confirm when they were on there way. Very pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install. Fast and cleaned up afterwards. Camera work perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my cameras

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected all my cameras and showed me how to view/use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best guys to work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best out there they do great work Happy people concerned about their job and keep customer happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my google cameras

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very nice. Wanted to make sure everything was correct and covered before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent install!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was great and took the time to explain everything to us. We are enjoying the added security to our home. Thank you, Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my cameras perfectly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have responded several times about the security cameras.. Please discontinue this thread

    I would recommend this to a friend