Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3337 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 3,337 reviews
  • Rated 5 out of 5 stars

    Door Bell and camera was installed in a timely ma.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my home camera and added to my device. Professional and courteous service, on time for appointment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fixed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and fix the problem with my cameras got them all connected but left me to deal with the password problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security cameras

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reset my security cameras without any additional charges, unlike the previous tech. Much appreciated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deidra was my installer and she was great! She was very thorough and knowledgeable about stereo system set-up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and professional. Asked if i needed help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customers!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is fabulous!! The service people have been perfect and we’re sold!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never installed appointment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never showed up for installation appointment. Never called for a shorter window the prior like they usually do so I called to verify the appointment and was told they would be there.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs knew what they were doing. Good job. Although 1 solar panel is not working, we used the things they educated us on our equipment so we were able to troubleshoot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good Device with professional team to install and answer all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security cameras installed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service they took the time to show us how everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly and was helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my outdoor nest cam with floodlight. He was very courteous, knowledgeable, and asked me my preferences before installing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GeeK squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Security camera……………… ………..…………….…………………….,……………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to install my cameras! Definitely suggest using them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Intruder beware

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed this in color, security camera that truly gives me a new sense of security!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tremendous as usual

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the system expertly in a very short time. He was willing to answer all questions we had and pointed out the need for the solar cell to keep it charged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my printer and set up ring system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite and answered my many questions….. I would use the geek squad again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My visit and my order

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great! They were very helpful and I would go back again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Self install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I managed to add this arlo essential camera myself. After going through an update on my base station the arlo essential works fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent was very professional and he did a great job explaining my new system

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did not use this service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We would have had to wait over two weeks to fit in the schedule. Then, I noticed there was an additional $69.99 delivery fee on top of the $129.99 installation fee PER camera system. Total for delivery and installation on the same day of $329.97 plus tax. Tech said it would be a easy installation and wouldn’t take very long. My husband and son installed them within an hour. So, it is easy to install.

    No, I would not recommend this to a friend