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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3337 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 3,337 reviews
  • Rated 5 out of 5 stars

    Derrick Jones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Derrick was very talented and knowledgeable!! He did agreat job installing all my cameras. I recommend him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable cameras for a robust home security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras work reliably ro make my home safer and reduce my homeowners insurance premium.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed the cameras and set everything up on my phone and Alexa. They recommended adding a an extra battery for the camera so it can be charged with solar panel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Security Lights/Cameras Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CJ was awesome. He provided excellent customer service and installation of our security lights/cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install 4 cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and very professional download everything very good experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician installed all the devices and gave a great demo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PJ Alfre was very professional while installing my cameras around my home and very Knowledge about tech companies i had and have good ideals give that young man 10 stars .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super awesome person and he was very professional it took him no time to install all the cameras..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job was done perfectly. It was quick and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed and adjusted my Ring Cameras.patient wit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very Patient anf, took his time to make sure that I knew how it is operated.

    I would recommend this to a friend
  • Cons mentioned:
    Communication

    Rated 1 out of 5 stars

    They Never Showed Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your geek squad never showed up, did not communicate with me at all, and kept canceling my appointments without notification nor explanation. What kind of company does this? I would not recommend this service to my worst enemy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy for placement of cameras. The Geek Squad were very knowledgeable and helpful. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has the best service and best customer service and I really recommend them. I also like every that they had in stolen on my hose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problem solved !he has patience with me and willing help me whenever I needs .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent install of my camera! The technician was friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job adjusting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent adjusted the camera to cover a wider range and adjusted the settings for the motion senser to cover a wider range as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service has been very beneficial to me and worth every penny under to Total Tech membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love GreekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and friendly service! They arrived at my home 15 mins early and took all the COVID precautions to make this an easy and successful installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that came out was on time knew the product and how to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my ring cameras and tutored me on their use and app. They were very professional and did a wonderful job.

    I would recommend this to a friend