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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3378 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 3,378 reviews
  • Rated 5 out of 5 stars

    GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super awesome person and he was very professional it took him no time to install all the cameras..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service has been very beneficial to me and worth every penny under to Total Tech membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the Arlo Pro wireless security cameras. We recently purchased an older home so the wireless feature was an important factor in our decision when selecting a home security system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is fabulous!! The service people have been perfect and we’re sold!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo camera installation.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech installed the cameras and the solar panels for them. The installation was done very efficiently and no mess left behind. I was very pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good Device with professional team to install and answer all my questions

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nest Camera instilation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation tech was friendly and showed up within the expected time frame. The only issue that I had was the fact that he wasn't able to install one of the cameras that I had wanted installed on the front of my house due to a lack of exterior power sources and him not being able to due anything to get power to the outside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected all my cameras and showed me how to view/use them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    REWREWREW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY WERE GOOD MY PHONE WAS BAD HAD TO WAIT TO USE SERVICE UNTIL I BOUGHT NEW PHONE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install. Fast and cleaned up afterwards. Camera work perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incorrect information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really wasn't a camera install; it was replacing a door contact that had fell off! The person was very early ad I wasn't here when he arrived.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers were amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire process was smooth and easy. They really walked me through everything and showed me how ashy it was to operate and monitor. Great group of installers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hedid very well and gave services very good work. He did it f very fast and did not make a mess I would have him at my apartment again to install more camara

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great product!!

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Works flawlessly. Well worth the time and effort and money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted and assisted with camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a wonderful job and told me how to use my equipment. The agent very courteous and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my printer and set up ring system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite and answered my many questions….. I would use the geek squad again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to install my cameras! Definitely suggest using them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alarms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for the help as usual you answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security cameras installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service they took the time to show us how everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed and adjusted my Ring Cameras.patient wit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very Patient anf, took his time to make sure that I knew how it is operated.

    I would recommend this to a friend