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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3337 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 3,337 reviews
  • Rated 5 out of 5 stars

    Doorbell camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by the rep. He explained everything very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation 5 star!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job installing our security system and helped us with a few other tech issues in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera reinstalled.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remounted camera that fell off in the storm. Rapid repair and arrived on time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    REWREWREW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY WERE GOOD MY PHONE WAS BAD HAD TO WAIT TO USE SERVICE UNTIL I BOUGHT NEW PHONE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew was just outstanding. Everyone was friendly and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mastech offers great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed all of my cameras and mated them to the app in my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up our Security Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased three security cameras and the Geek Squad set them up for us, they went beyond answering our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incorrect information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really wasn't a camera install; it was replacing a door contact that had fell off! The person was very early ad I wasn't here when he arrived.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Blink Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, installed the devices, connected and set up my access.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sheryl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covered all issues, came on time came back out a second time to adjust front camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my Security System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jamie and Steven were very helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service. Found the best place to install the ring doorbell and cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek quad did excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent personality and knowledge of his job. I felt very safe with him in my home. Also patient with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras were defective so there was no installation done. I would appreciate my refund

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was super patient with positioning the cameras I wouldn’t hesitate to use Geeksquad again for any of my install needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekvSquad camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting the 2 cameras and setting up the google nest to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation professionalism in check.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh normally took care of the installation needs, but I volunteered on my side this time, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gentleman was patience and pleasant and did his best to ensure his installation accommodated our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo camera installation.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech installed the cameras and the solar panels for them. The installation was done very efficiently and no mess left behind. I was very pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly workers and very accommodating. They called ahead of time as we requested.

    I would recommend this to a friend