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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3337 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 3,337 reviews
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hedid very well and gave services very good work. He did it f very fast and did not make a mess I would have him at my apartment again to install more camara

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We had some issues after install, got work out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is still a learning for us. But we getting use to how it works, there are still some issues, that we are getting us to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers were amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire process was smooth and easy. They really walked me through everything and showed me how ashy it was to operate and monitor. Great group of installers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it worth.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my product and works very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installers were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was excellent. Kip and Garrett make a great team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad checked Ring camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent knew exactly what to and was quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Best Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad tech was fantastic. He gave excellent instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREEEEAT AGENTS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AGENTS SAW WHAT THE PROBLEM WAS AND TOOK CARE OF IT, WILL BE USING THEM AGAIN, IF NEEDED!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tested Nest doorbell video

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable technician and courteous. He took his time to troubleshoot the device and figured out it was defective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful and Easy to Work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very helpful in explaining the installation and how the cameras worked

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poorly done Geek Squad Blink Placement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your men who came to my home to install my already bought blink were less than stellar. The first time they came they didn't bother to see if the cameras were working properly. They then came back and got two of the three working properly but the third they said they would come back the next day with a lithium battery, apparently completely ignoring that my husband had a lithium battery. They did not return the next day and we eventually placed the battery that we had in properly and friend helped us place it on the garage. But I payed to have your team complete this project and they did not. Do I get some refund for doing some of the work ourselves? We are elderly and it was not possible for us to teeter on ladders , etc. to do the work, hence the $179 I believe that we paid for such a job to be done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Fast and easy installation by a professional.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nest Camera instilation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation tech was friendly and showed up within the expected time frame. The only issue that I had was the fact that he wasn't able to install one of the cameras that I had wanted installed on the front of my house due to a lack of exterior power sources and him not being able to due anything to get power to the outside.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Swann cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a good job overall camera's are ok lots of call to swann

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the Arlo Pro wireless security cameras. We recently purchased an older home so the wireless feature was an important factor in our decision when selecting a home security system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that works well around the house. I recommend it to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad installed my ring cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent mounted my cameras and linked them to our phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outside safty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service good instructions on time knowledge of products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was well pleased wirh the level of service and attention to detail. Great job geek!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed cameras expertly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I requested Jeff Morey as I have used him in the past. He quickly and expertly does the job. Did a great job demonstrating the software as well!

    I would recommend this to a friend