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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3337 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 3,337 reviews
  • Rated 5 out of 5 stars

    They installed quickly and perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped to install the Cameras and they did great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were exceptionally professional, courteous, and friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Relocated and reinstalled Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always your Tech’s we’re timely; courteous and knowledgeable, we love the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Carlos with Geek Squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Carlos was amazing. Very helpful and great at offering his expertise and advise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chad is always the best! You can never go wrong with the level of service he gives.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The agent showed me how to work my cameras, but he

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent showed me how to work my cameras, but he did not mount them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad keeps me in business.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad keeps my office computer going so I stay in business. you just installed a camera security system in my home. Couldn't do without you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arco works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review is on the installer. He was so polite, knowledgeable and expert at what he did. I want to make sure my Maryland Blvd, Nevada store knows about his great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was done efficiently and the installer was kind, courteous and knowledgeable. Her name was Renea.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ca.era systems. I have to inquire more about their pther services. Siren etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lee and Cathy worked on setup until worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lee has worked on other Samsung products to help us understand and use as we desired. Very knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live by the saying that if you need job well done pay someone else yo do.....well....case closed.....There you have it...Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very friendly and didn’t not leave until all your questions were answered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    keeping an eye on little buddy 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doing the job of monitoring the side of the house epsecially the bedroom window of little buddy 2.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Super sloth slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was suppose to be an 8 camera install outside . As a total tech member I was suppose to be covered , but the third party company charged me extra for them having to get a taller ladder out. They had a 6 ft ladder and don’t go on the last two steps for safety. After dealing with that it took from about 10:00 am -5:30 pm to install only 4 cameras instead of the 8 needed. Best Buy needs to be better about who they use and whether they have the skills and staff needed to perform the jobs so not to waste customers time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    install 4 cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agent was able to solve my complex problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to help me resolve a very complex problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Representative for the Greek squad was very profes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Representative for the Greek squad was very professional efficient and technical.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my camera for my business . So easy to install . Great quality for night time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vey fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did an excellent job. I love my home security system.

    I would recommend this to a friend