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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3378 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 3,378 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dustin May did a great job, figured out the best place to put the solar panels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go to Best Buy it's the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Want to get cake up to get them from Best Buy it's the best place you can go Best Buy is just the greatest store you want to make sure you get your stuff from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Ring cameras.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad replaced 2 of my ring cameras, connected and explained everything to my satisfaction. Very professional and knowledgeable .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed outside security cameras.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians showed up on time, were knowledgeable and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agent was able to solve my complex problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to help me resolve a very complex problem.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 1 out of 5 stars

    Camera install Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for a camera system that had failed. Installer did not take the time to install properly and walked away from it. Refused to install 3 cameras that they had previously installed. Did not know the product and would not take the time to call Tech Support. When I called tech support I found out the Geek Squad agent was very misinformed about the cameras. I have used the Geek Squad for over 25 years for vehicle stereo installation and remote start. The installer (Matt Zorn) is excellent. However all GeekSquad agents are not created equal. I would have been better off with a theirs party installer on the camera system. Very disappointed!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Those guys are awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every one that purchase something from BESTBUY that offer geeks accept the offer because I r gonna get your money worth every penny every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service very professional helped answer any questions we had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ring camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He called to let me to inform that he was on the way. very profession

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very knowledgeable, answered our questions, and helped us to understand the full capability of the product installed. He was also friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super duper job. Then came and set everything up and arrived within the window and completed it fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service with friendly approach. On time with instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device brightens the yard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent in my backyard, with good viewing and light brighten the whole yard with sound true,ly awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, professional, thorough, very polite. Explained everything very well. Went above and beyond

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and knowledgeable on the given task.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Blink Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job and was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vey fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did an excellent job. I love my home security system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Computer Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with efficient and professional computer setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS Favorite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always recommend Geek Squad as valuable investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and courtious serivce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was extremely helpful during this installation. I love my Geek Squad.

    I would recommend this to a friend