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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3337 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 3,337 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say enough about the wonderful service we received from the Geek Squad. Efficient, friendly and installed quickly. Would not hesitate to use them again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad installed Three cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer failed to communicate to me that he was running a wire which i provided from the modem to a internet outlet in the room which resulted in a tripping hazard and unacceptable. This was not realized until the installer had left. Instead providing a demo of the system the installer asked me What do you want to know about the system???

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our Blink cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guys were great - we signed up with them for a year and look forward to them fixing everything in our lives....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera installed on back patio.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best! And so happy we purchase Total Tech.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Some difficulty with install of monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech had difficulty getting Blink monior to sync with wifi. He called someone for assistance. I got it to sync. Quality wasn't as I hoped. Spoke to manager & device uninstalled. These techs who unintalled, were knowledgeable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my camera in no time

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason from other company installed camera in no time. He was knowledgeable, attentive and informative. Very courteous and cooperative gentleman

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras work great and help give extra security when home and away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the wait

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were professional and quick. Made sure everything was good to go before they left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took the time to show me how to change batteries, set for people motion, and different placement of camera than we thought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service and soo kind people, really happy to takr total tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK squad helped me to install my Arlo Pro 2 cameras at home, they helped me to set them up and connected to the internet. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my camera’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my cameras and set up the registration all I had to do was show them where to place them and they did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple installation, but very difficult to get a timely appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Four chairs purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always….. the sales process was great and the delivery guys were phenomenal!! Thanks again!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super duper job. Then came and set everything up and arrived within the window and completed it fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Blink Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job and was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, professional, thorough, very polite. Explained everything very well. Went above and beyond

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the bomb!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs great & service was great! - glad I didnt have to do it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device brightens the yard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent in my backyard, with good viewing and light brighten the whole yard with sound true,ly awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 1 out of 5 stars

    Camera install Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for a camera system that had failed. Installer did not take the time to install properly and walked away from it. Refused to install 3 cameras that they had previously installed. Did not know the product and would not take the time to call Tech Support. When I called tech support I found out the Geek Squad agent was very misinformed about the cameras. I have used the Geek Squad for over 25 years for vehicle stereo installation and remote start. The installer (Matt Zorn) is excellent. However all GeekSquad agents are not created equal. I would have been better off with a theirs party installer on the camera system. Very disappointed!

    No, I would not recommend this to a friend